Just a quick update, I have manage to get in front of a machine now, and I can see that the sensor slides along a rail between position 1 and 2. you can move it between positions without removing the...
Type: Posts; User: macuk
Just a quick update, I have manage to get in front of a machine now, and I can see that the sensor slides along a rail between position 1 and 2. you can move it between positions without removing the...
Thanks for your help, Really appreciate the photo's. I will check to see if the customer is only going to scan inch size paper. If so I can hopefully just move the sensor. If they want to be able to...
Hi, hope someone can help. I am in the UK and have a customer that only uses American size paper. THe copier has been setup to use both AB/ INCH settings. When they scan ltr-r off the glass it shows...
Thanks Guys, will pop in to cutomer later with an itb assy and a colour drum. i will also check the alignment as suggested by Kenny. If that doesn't work I'll post copies at different densities.
Hi,
hope someone can help. Customer has a Konica c558 which, when printing or copying a colour background has a yellow sawtooth deletion at the front side of the copy. the image attached is an A3...
Hi,
I know this is an old post but, did you ever get a solution to your problem? I have 4 machines out of 11 that have started doing this as of Friday. Thanks
Hi, yes the reg rollers turn by hand, I removed the reg assembly and swapped the clutch. (removed and cleaned the bushings at the same time). all moving smoothly.
Hi, The paper stops at the reg rollers and does not go past them. It does not wrinkle. I have marked the rollers and they do not move. It jams from both cassettes and bypass. I have tested the reg...
Hi, I have a customer who's c458 is constantly jamming at the reg rollers. j30-03 code. The reg rollers are not turning at all. Reg sensor is working ok in sensor check. Have replaced the reg clutch...
copies look like a 3d picture! can anyone please tell me how to realign the colours on this printer. this is a new machine with only 3000 copies on it.
Can anyone tell me the what the default temperature of the fixing rollers on a c554 before first copy out would be?
Does anyone know if you can use cexv 31 toner (iradv c70xx series) in a iradv c7270 instead of cexv 45?
Customer has a 70xx and a 72xx series and has run out of toner on his 7270. I have advised...
Does anyone have any further info on this problem and does anyone know what KM are doing about it? #losingfaith!
Thanks Ernesto for the quick reply. I have swapped the two sub boards around but the fault did not move, thats why I think it could be the main board
Hi. if you change T-CRG-SW from 0 to 1 in copier>option>dsply-sw (level 2). this will allow user to change toners in user mode under adjustment/maintenance> maintenance>replace specified toner. you...
Hi. Have not worked on these machines in a while! I have an irc3080i that only prints and copies yellow and black. cyan and magenta completely missing.
If I stop the machine during an autograd the...
Thanks Emujo
I have the same problem. Just to confirm to others that scanning to usb and using lower resolution and different formats has the same issue. I also tried reloading firmware but the...
I have a customer with a low volume c25. Shortly after changing the black toner cartridge it came up with the message "Caution. not installed i-unit. check k.
I have tried a new drum chip and...
Thanks for your suggestions. I have tried adjusting fuser speed in increments up to +15 and down to-15 with no joy and have adjusted loop for heavy paper as well. I have stabilised and initialised...
Sorry about the pdfs, the customer was using grey card. I have done a stabilisation and gradation. This only happens on heavy settings and the registration is off on the rear third / quarter of the...
I have a customer with a 284 which when running card (thick 1 to 4), gets mis-registration towards the rear edge. Another engineer recently changed the fuser and the transfer belt for other problems...
Can anyone help! parts manual has no number for the upper rear plate. I have attached a pdf. thanks
When copying medium to heavy coverage the copy exits with tram line like, light indentations and possible differences in gloss in paper feed direction that line up with the exit rollers. Is this...
How long are your waste toner boxes lasting on these machines. I have a customer with 15 of these machines and the waste toner needs changing every 13-15k. Is this normal or is there a way of...
Is anyone having issues with e-rds on these machines? Have a few out there are not registering on the portal. Com test is ok but they don't show up at the office system. Any Ideas?