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  1. Re: Canon iradv dx c5860i reader vertical position sensor

    Just a quick update, I have manage to get in front of a machine now, and I can see that the sensor slides along a rail between position 1 and 2. you can move it between positions without removing the...
  2. Re: Canon iradv dx c5860i reader vertical position sensor

    Thanks for your help, Really appreciate the photo's. I will check to see if the customer is only going to scan inch size paper. If so I can hopefully just move the sensor. If they want to be able to...
  3. Canon iradv dx c5860i reader vertical position sensor

    Hi, hope someone can help. I am in the UK and have a customer that only uses American size paper. THe copier has been setup to use both AB/ INCH settings. When they scan ltr-r off the glass it shows...
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    Re: Konica c558 yellow issue

    Thanks Guys, will pop in to cutomer later with an itb assy and a colour drum. i will also check the alignment as suggested by Kenny. If that doesn't work I'll post copies at different densities.
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    Konica c558 yellow issue

    Hi,
    hope someone can help. Customer has a Konica c558 which, when printing or copying a colour background has a yellow sawtooth deletion at the front side of the copy. the image attached is an A3...
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    6,764

    [Error Code] Re: E025 0400 New iRADV55 series

    Hi,
    I know this is an old post but, did you ever get a solution to your problem? I have 4 machines out of 11 that have started doing this as of Friday. Thanks
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    763

    [Jamming] Re: c458 jamming at reg rollers.

    Hi, yes the reg rollers turn by hand, I removed the reg assembly and swapped the clutch. (removed and cleaned the bushings at the same time). all moving smoothly.
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    763

    [Jamming] Re: c458 jamming at reg rollers.

    Hi, The paper stops at the reg rollers and does not go past them. It does not wrinkle. I have marked the rollers and they do not move. It jams from both cassettes and bypass. I have tested the reg...
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    [Jamming] c458 jamming at reg rollers.

    Hi, I have a customer who's c458 is constantly jamming at the reg rollers. j30-03 code. The reg rollers are not turning at all. Reg sensor is working ok in sensor check. Have replaced the reg clutch...
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    3
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    1,548

    xc4140 colours misaligned

    copies look like a 3d picture! can anyone please tell me how to realign the colours on this printer. this is a new machine with only 3000 copies on it.
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    543

    Konica c554 fixing temperture

    Can anyone tell me the what the default temperature of the fixing rollers on a c554 before first copy out would be?
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    1,281

    toner for iradv c7270

    Does anyone know if you can use cexv 31 toner (iradv c70xx series) in a iradv c7270 instead of cexv 45?
    Customer has a 70xx and a 72xx series and has run out of toner on his 7270. I have advised...
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    73,362

    [Error Code] Re: Konica C368 Troble code CD011 D011 or F114

    Does anyone have any further info on this problem and does anyone know what KM are doing about it? #losingfaith!
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    [CQ] Re: irc3080 cyan and magenta missing. no codes

    Thanks Ernesto for the quick reply. I have swapped the two sub boards around but the fault did not move, thats why I think it could be the main board
  15. [Misc] Re: iR Adv. 5030 - Unlock Toner Bottles (In Service Mode)

    Hi. if you change T-CRG-SW from 0 to 1 in copier>option>dsply-sw (level 2). this will allow user to change toners in user mode under adjustment/maintenance> maintenance>replace specified toner. you...
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    [CQ] irc3080 cyan and magenta missing. no codes

    Hi. Have not worked on these machines in a while! I have an irc3080i that only prints and copies yellow and black. cyan and magenta completely missing.
    If I stop the machine during an autograd the...
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    1,107

    [CQ] Re: C3350 garbled image

    Thanks Emujo

    I have the same problem. Just to confirm to others that scanning to usb and using lower resolution and different formats has the same issue. I also tried reloading firmware but the...
  18. Thread: Bizhub c25

    by macuk
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    2,980

    Bizhub c25

    I have a customer with a low volume c25. Shortly after changing the black toner cartridge it came up with the message "Caution. not installed i-unit. check k.
    I have tried a new drum chip and...
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    [CQ] Re: bizhub 284 thick card copy quality issue

    Thanks for your suggestions. I have tried adjusting fuser speed in increments up to +15 and down to-15 with no joy and have adjusted loop for heavy paper as well. I have stabilised and initialised...
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    [CQ] Re: bizhub 284 thick card copy quality issue

    Sorry about the pdfs, the customer was using grey card. I have done a stabilisation and gradation. This only happens on heavy settings and the registration is off on the rear third / quarter of the...
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    [CQ] bizhub 284 thick card copy quality issue

    I have a customer with a 284 which when running card (thick 1 to 4), gets mis-registration towards the rear edge. Another engineer recently changed the fuser and the transfer belt for other problems...
  22. canon 1024 cassette feeding module N2 missing part number

    Can anyone help! parts manual has no number for the upper rear plate. I have attached a pdf. thanks
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    c454 exit roller indentations on copies

    When copying medium to heavy coverage the copy exits with tram line like, light indentations and possible differences in gloss in paper feed direction that line up with the exit rollers. Is this...
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    [Misc] ir advC52xx series

    How long are your waste toner boxes lasting on these machines. I have a customer with 15 of these machines and the waste toner needs changing every 13-15k. Is this normal or is there a way of...
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    irc1028i e-maintenance issue

    Is anyone having issues with e-rds on these machines? Have a few out there are not registering on the portal. Com test is ok but they don't show up at the office system. Any Ideas?
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