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  1. Replies
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    Hi Winter, Just intalled on a 2003 box and I...

    Hi Winter,

    Just intalled on a 2003 box and I have it working OK. Do you have anything else on the server? An earlier post stated it can't be installed on a DC and I have had issues on SBS because...
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    Hi There, I have seen this behaviour before...

    Hi There,

    I have seen this behaviour before but I'm not sure i have a resolution for you, what OS and Scanrouter version are you using?

    It is however possible to kill the process controlling...
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    I think you will struggle unless someone has a...

    I think you will struggle unless someone has a copy burried in a archive. Sorry.
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    Hi goodtotryanything I am assuming you are...

    Hi goodtotryanything

    I am assuming you are using version 2.0.6.0? You can not send documents to a network share. Only local Drives are supported. I believe older versions did allow you to go to a...
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    This is not a bad thing ;)

    This is not a bad thing ;)
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    Excellent!

    Excellent!
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    Can you elaborate more on what problems you are...

    Can you elaborate more on what problems you are getting?
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    hi there, quotas are only available on colour...

    hi there,

    quotas are only available on colour pages. you will need to assign the users an account balance to deal with the black element. this will be reduced based on the pricing set up in your...
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    We deal with Ricoh UK.

    We deal with Ricoh UK.
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    I would think it's worth having a word to see...

    I would think it's worth having a word to see what can be done to get to the latest version.
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    You should be using 4.1.1 now I would have a word...

    You should be using 4.1.1 now I would have a word with the contact who supplied you the demo licence.

    Get 4.1.1 installed and try again, could be a problem with 4.1.0.
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    The 45 day demo versions allow you to use all the...

    The 45 day demo versions allow you to use all the facilities. Can you confirm the exact version you installed?

    I have run the process again on our server and cannot see anything refering to AD...
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    LDAP = Lightweight Directory Access Protocol. ...

    LDAP = Lightweight Directory Access Protocol.

    Active Directory is very much like LDAP. In EO System Manager under the Active Directory option you should see LDAP Sync. You will need to know the...
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    Hi There, On first look although I am using...

    Hi There,

    On first look although I am using at the minute a Aficio 3030 which is version 4 also of the Twain driver. I tested in Version 3 of paint.net and Photoshop cs3 extended.

    Photoshop...
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    Will have a go here see what I can come up with.

    Will have a go here see what I can come up with.
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    Seems a very strange one this to me, if your...

    Seems a very strange one this to me, if your tests are working but not the sync.

    Just out of curiosity did you try LDAP sync at all?
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    Have you tried the Vista version? Any issues with...

    Have you tried the Vista version? Any issues with that?
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    Hi tech boy, Glad your sorted. The only...

    Hi tech boy,

    Glad your sorted.

    The only issue you should get would be if a user scans a document at the upper size limit for email messages.

    If your users specify themselves as senders the...
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    Hi Ferastec, I don't know any free offerings...

    Hi Ferastec,

    I don't know any free offerings but ricoh have @Remote for toner status etc, also PCS6 which is based on Print Audit. And also Print MIB may give you what your looking for but...
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    No Problems at all, I cannot see any hotfixes...

    No Problems at all, I cannot see any hotfixes relating to AD Sync.

    I have just run AD sync on our Express server (No hotfixes) in the office and the sync works a treat.

    Let me know when you...
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    No problems, Do you have any AD filters set?...

    No problems,

    Do you have any AD filters set?

    I would try with just Add options, no filters and no assign values set. Also make sure your looking in the correct container and the account has...
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    Hi ferastec, Seen this before when all the...

    Hi ferastec,

    Seen this before when all the required settings are not selected.

    Have you been able to successfully test the AD sync in system manager by looking up a username? (I am assuming...
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    The Divide and Send & the max email size...

    The Divide and Send & the max email size functions can be used together to get around the email size limits on users mailboxes.

    If you set max email size on it's own (i.e. no divide and send) you...
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    Or embedded eCopy will do this also.

    Or embedded eCopy will do this also.
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    You don't have to have only 4 digits used in...

    You don't have to have only 4 digits used in Equitrac.

    Pagecounter devices (PC100/300) read from magnetic swipe cards on Track 2 reading data from position 1 to 50 by default.

    This can be...
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