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Hi

I've had 3 CR4 machines now with C4-20 and in all cases I discovered the Black developer unit to be seized or very tight. Take the front cover off the developer unit ( it's always been the...

Check the bar that runs across the face of the 1st post fuser delivery unit as these warp under the heat and with uneven pressure comes paper issues. There is mileage as others have said too in...

Good advice form dsmith. In addition, try removing the shutter assembly as it's only one screw allowing you to clean more effectively around the rear of the process area to eliminate any debris...

Good morning

I can't be sure that what your experiencing is the same as a problem I had recently but I'll do my best to explain. Amonst some settings you can check at copier level and more so...

The new Mojave OS doesn't seem to support Job Handling when attempting to print Pdf's from finder / preview. If your customer has Acrobat Reader installed, get them to open the document with it and...