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Type: Posts; User: drl

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    [Error Code] Re: DC 5252 4-328 Belt Drive Motor Fail

    Thanks a lot for the call! I removed the IBT belt and tried to run a belt cycle and observed that the roller/motor was not moving at all. Looks like it must have burnt out. I'm going to replace the...
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    [Error Code] Re: DC 5252 4-328 Belt Drive Motor Fail

    The home position too long chain was at 0 but I reset it anyways. The reflective patch looks fine, the belt isn't moving enough to locate the sensor. Could the drive motor fail/not be getting enough...
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    [Error Code] Re: DC 5252 4-328 Belt Drive Motor Fail

    Still having this issue. When i'm in diagnostics I run steering cam initialize and I hear a little noise for about a second and then nothing. Is this normal since it doesn't specify the time it...
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    [Error Code] DC 5252 4-328 Belt Drive Motor Fail

    Cleaned both home position sensors, rollers, and checked that 2nd Bt roller is not in up position. Ibt belt will move about 2 cm upon startup and then I get error code. Belt moves manually in service...
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    [Jamming] Re: Docucolor 5252 3b Transport Jam

    I cleaned sensors and rollers. I tried all 3 paper trays. PWS is correct for model, runs setups and test cycles fine. I'm now getting 008-150 Aligner Path Sensor 1 On Jam. Reseated all connections to...
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    [Jamming] Docucolor 5252 3b Transport Jam

    I have my pws plugged in and when I try to print any test patterns I keep getting a paper jam error in module 3b. Cleaned sensors and still no luck. Paper is not jammed when I open module to release...
  7. Re: PWS TOOL DOWNLOAD , Diagnostic tool free download link

    When I try to open I get 2 errors: "Cannot open product code file" and "problems encountered accessing MachineData.mdb: file not found." I go into PWS Tools folder and I see that MachineData.mdb is...
  8. Re: PWS TOOL DOWNLOAD , Diagnostic tool free download link

    I'm a novice user trying to install/load pws 3.6 software on winXP. Is the os compatible with the 3.6 software? Can I use a usb to serial cable to connect?

    Thanks!
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