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where can i get updated software for an aficio 2027? thanx

thanx guys, will be visiting the machine today

getting jam codes j056 and j053 on an aficio mp c3500. original feed belt is very worn. gonna replace all original feed rollers. is there anything else i should look out for with these jam codes?...

does anyone know the procedure to import

can you use an existing address book in your computer to send a mass fax on this model?

do not know, the machine will not fire up. i am coming in and tryin to pick up the pieces after another repairman started the job and left the customer hanging

does anyone have the software for a hard drive swap for a estudio 281c or know where i can get it? thanx

thanx

does anyone have the part number for the hd? took the number of the drive, but it comes back invalid part number.

does anyone have the part number for the primary trnsfer drive gear?

what procedure and software is needed to replace the hd on this model?

the shift on second side is consistent. i will try those adjustments. thanx

customer complains of jamming on duplex. when i went to inspect i didnt see any jamming, but notice the second side image is not registered properly. is there a seperate registration adjustment for...

is the gear on the main transfer belt unit or the one on the fuser access door?

black copies look good, color copies have a rainbow shadow. is there a calibration or adjustment for the individual colors? the colors appear to be about 1mm off from each other. thanx

attached is a sample. any ideas? scanner board?9690

thanx

trying to access the admin settings and there is a password. what is the defualt? if no defualt, is there a back way in to admin settings? thanx

i did a memory clean per samsung tech support and have lost the scan id info. is anyone familiar with setting up the scan id?

i was attempting to clear the message, install new fuser, which did not work. now the customer in unable to scan. they are still able to print though. all i did was an nvm initialization, which...

this machine is jamming at fuser inlet andd the paper is wrinkled on the reg roller. fuser looks like new and just replaced the reg roller. could a sensor be bad? thanx

is there a fuser reset?

just over 100k. yes it is. no i dont

this machine is displaying a message to replace the fuser. i inspected the fuser and it looks brand new. is there a way to reset this message? thanx

how do you enter engine maint mode on this machine? thanx