Thank you KMFLT3CH! I had the dip sw setting off by one space because I didn't know which one was bit 5. How do you know which bit is which?
Like you said, usually they just tell you what hex number...
Type: Posts; User: SAR
Thank you KMFLT3CH! I had the dip sw setting off by one space because I didn't know which one was bit 5. How do you know which bit is which?
Like you said, usually they just tell you what hex number...
I'm trying this for the first time, so I may be doing something wrong.
There is supposed to be a VOIP Settings option in the administrator settings menu that will enable all of the recommended fax...
They still have the All Solutions, but it seems like a lot fewer than it used to be.
On the KM site go to;
Service Workspace, One Stop Product Support, Documents, Technical Documents (scroll to the...
Just got my first one of these fusers and it looks confusing initially, but I'm sure we'll all get used to it.
I'll probably have to print off the bulletin and tape it to every one of these fuser...
Check the reg sensor actuator. I had one where the spring on the actuator got weak and the actuator did not spring back fast enough causing similar issue to yours. Fixed it by putting 1 more wrap on...
We had a weird print driver related issue with a C658 and FS-536 here.
The fix was to Clear All Data and do a logical format.
If you have a refurb copier, it could be screwed up from the previous...
Just ran into this problem myself.
See parts bulletin #12438 for the fix.
Like kingarthur said, they modified later versions of the toner guide to correct this, but if you have an older version of...
i just had to do one today on a C558.
The part number for he clutch is A64JM20000.
The shortcut procedure works, once you get all of the rear covers out of the way.
Make sure the usb cable is plugged into the correct port labeled Front USB.
Have seen the cable unplugged, or plugged into the wrong spot.
The plug is located on the right rear of the copier just...
The 4e machines were very buggy.
If you haven't tried this already,
1. Export or save your data
2.Uninstal HDD
3. System 1, Initialization, Clear All Data
4.Re-install and format HDD.
5....
That looks a lot like the lines you get from dirty print heads. I know you cleaned the print heads, but I have had several machines over the years where the lines get badly baked on the print head. I...
Apologies. Someone had loaded C550i firmware into our C450i firmware folder on our server.
Of course the only wrong version firmware on the entire server was the one I opened to reference!
Pretty sure the FW0020 is for the lower speed i series copiers like the C300i.
If the machine just booted up normally, it probably means you have the wrong file or firmware.
For the C450i firmware.
This problem started when we tried to update firmware and got a NG on all of the different firmwares.
Tried a new HDD, data clear, tried to update firmware through ISW, no luck.
Ran the self...
All of the reasons I'm asking are in my original post, but I'll list them again.
In bulletin #11472 KM mentions that the problem I'm having is caused by a dead battery and their fix is to replace...
Come on, nobody has replaced that battery?
I must be pretty lucky to have not seen this problem before now, but I have a few questions on how to fix it.
I saw the bulletin #11472 on the KM site mentioning the preventative firmware and it...
Don't see the C3320i IU units on Konica Minolta YPP warranty site.
Where on the site did you submit yours for warraty claims?
Thanks!
To deliver copies to the inner tray, go to Administrator mode, touch System, Output, Output tray settings, Tray3.
Also, if you have access to Konica Minolta bulletins, see bulletin KBA00036507.
There is a coated shaft that you clean with a scotchbrite to keep a one way gear from slipping and causing jams....
Just recently got my first couple of PC-417 units in the field and I have to say, I'm not too impressed so far.
Had one on a C650i with 14k on the meter that was jamming and had 2 good sized nicks...
Just wanted to update this post to show the culprit for my problem. One of the pulley gears (A87HPP7500 Pulley 25T) for the eject unit had split.
56252
Anyone else seeing this? We've had two i series copiers in the last week with this issue. A 360i with 15k and a C300i with 60k.
Symptoms are 9901 jams with incorrect paper size and type message,...
Have worked on a bunch of these finishers and know most of the usual suspect problems with them, but have an issue I haven't seen before.
Copies run into the exit area of the finisher fine with no...