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I know how to update the firmware remotely through the web interface. Now I just want to check that it completed correctly. I can't find the firmware levels listed within the web interface...

I believe there is a setting in user tools called "letterhead setting." Probably it is in copier features.
That can force the copies to come out the same way as the originals.

After stripping this down at my shop, I discovered one of the cyan drive gears (#519) is cracked.
I grabbed one from another machine but they won't line up correctly to work the toner lock/unlock...

Hey all, I have a P6130 which was loaded with generic toners. When I went to replace some drums, it went fine. But after replacing the drums, I noticed the cyan toner was stuck in the machine. ...

I'm just chiming in since I just had this exact scenario happen to me this week. Generic toners. I replaced 3 drums/dv units and everything went ok, but then as the development units fill up with...

Our company is providing all techs with gloves and alcohol wipes. I’ve been asking for gloves ever since I was hired, not for germs or viruses but just to keep skin contact with harsh cleaning...

There’s a “laser shutter timing” setting in service mode. Print out the non default data and see if that’s been changed. If so, set it back to the default. I put lots of parts into a c2500 years...

Check that the dev and drum units are seated properly in place. If there’s too much of a gap cq will be light.

You know Greta Thunberg doesn’t actually go to school right? She’s on a year long sabbatical.

I’ve had good luck with these by loosening the tension on the drive pulley belt. If you’re standing behind the machine and remove the rear adf cover, I believe it’s the belt on your left. You have...

When you were born, I’d been playing computer games for eleven years.

My stepdad had a TRS 80 model 2 in 1979 and we could load games off of a portable cassette player. Myfavoritewas an ascii...

Thanks! my manager gave me the phone number and I called and got the part number from kyocera. Like I said I'm new to this manufacturer so I don't know all the resources available yet.

For...

Hey all, I have an m3550idn where I need to replace this assembly. Part of the frame broke and the actuator that moves the plate up and down is now just floating in its spot instead of being...

I’m not the op but I’ve seen this twice. One time it was heat sleeve. The second machine was not fixed by the heat sleeve and I had to replace the whole fusing unit.

you can also try doing remote firmware with a laptop. It's slower since you can only do one at a time, but if you get engine and system first you could try the sd card again.

The entire PCDU units are compatible with each other -- I work for a dealer that sells both and had to try this for troubleshooting light copies on a ricoh mp501.
The toners are not compatible...

The mp501/601 are also Kyocera design (some different boards and control panel). I have had some major board problems with a couple of them, still low mileage. The PCDU is actually compatible...

If you got the 1224c for nothing, you still paid too much! These are Ricoh's worst boxes of the past twenty years.

I'm surprised that scanrouter doesn't work on windows 7. I used to install...

a8592241 should be interchangeable with d5412241. I've used a859 in newer D541 machines but probably not done the other way around.

Ok, I got this working. All we had to do was choose a standard size envelope -- somehow a different size had been chosen I think. I measured the envelope and set the size but I think with the...

no, I haven't tried that -- the machine is nearly brand new, and it's not actually double feeding -- it's falsely triggering the sensor. We were testing it with loading only one envelope at a...

These 6x9 inch envelopes were working previously -- the salesperson set the machine up and tested both these and standard size white envelopes.

Now it jams every time with these envelope -- goes a...

I had an mp301 with intermittent Cover Open message. There's nothing in the service manual about how to replace the door microswitch. I had to guess and here is the level of disassembly required:...

I really appreciate your help, but I'm looking for "special service" mode, aka "factory service". the 107 code is in the service manual, but it only gets you into a very limited service mode. ...

I should have specified that mine is the MFP model, SPC242sf.
My ricoh rep said I need to hit "clear mode 143 hold stop."
When I reminded him this machine does not have a clear mode button, he says...