I had one similar to this where the customer was using aftermarket toner.
Type: Posts; User: copyaction
I had one similar to this where the customer was using aftermarket toner.
I would look for another dealer. Those prices are way high.
I have had a couple of lease returns of these series that I removed the finisher from and it would do this.
Apparently when a finisher is installed it uses a different set of exit rollers.
Possible...
The paper is stored in the case it comes in and they usually install a full ream at a time.
This is a nice law office so it is completely climate controlled and no dust or anything like that.
60427
See sample attached.
This page actually made it through but the pic is of the back side so the separation is more visible.
I found a few random sheets in the paper tray similarly...
Hi, possible to get the MP5055 service manual?
Thanks
Problem came back this morning.
Customers IT will try to block the 75.80.21.237 ip address on their router.
In factory sp mode (which I’m not publishing here) 5-846-046
I spoke with the person in accounting today and she mentioned the HP printer in her office does the same thing sometimes. I removed the Ricoh from her computer and we will see if it happens again.
These came in this morning. Same ip address but looks like different OS.
Any way to block this?
That I don’t know, but I can try to ask them. They really don’t know much about their whole network.
Thank you. That may be what we need to look for as the printer is also located in Carlsbad but the network in the office including the printer is 192.168.1.xxx.
Office with multiple users, will start printing out a few random pages with just a couple of lines of characters at the top.
I’ve tried going through each user’s desktop or laptop to verify they...
Just remove the hard drive and see if the machine will come to ready without it. Then you have your answer.
Ordered MK716 maintenance kit, thanks for the replies.
Yes, I do. That’s why I asked if they can work despite being different part numbers.
I know, super old but I still have a customer with a 4050.
I have a brand new DK715 that says it is for 3050.
Does anyone know if this will work or what the difference may be?
Thanks
I did not. I will try that now, thanks for the tip.
Just checked via WIM and AirPrint was enabled but Bonjour wasn’t, so I enabled that and still no luck either by search or ip address.
Guess I will still need to try firmware update.
Thanks for...
Just tried firmware update tool and I get message “The device is not turned on or it is not the target device”
I am still able to pull up the WIM and login from the same computer.
Just tried IPV6, same issue
Also on AirPrint, no airprint printers found
How can I go about getting the firmware?
Thanks
Yes I tried search and by adding ip manually.
Using iPhone 12.
Tried updating firm in sp mode and got E71 code.
Unfortunately I don’t have access to firmware to download to sd card.
Tried adding by searching and by IP address.
”Failed to find machine”
I am able to pull up the WIM on my phone on the same network and was also able to install printer on. Mac on the same network...
Thanks! I think you may be onto something. Precision Roller showed that number working for both the c306 and c406, but it appears they are different. Appreciate the quick response.