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I know this is a stupid question. But just replaced FN X9. Copier say to remove paper from offset tray after a print job then a copy job started. The customer has to turn the machine off to reset. ...

My customer keep getting an error on the copier when they are printing from their computer to change the paper size to 8 1/2 X 5 1/2. The cassettes are letter and legal. They do not want to copy on...

My customer keeps getting the L4-34 code. I have replaced the fan twice in a month now.
Are there any other reasons for the fan to go. Should I look at a power supply or something.
Thank you for...

I picked up a AR M455. Every time I print something it sends a first page with the port and a code.
How can I turn this off. I looked in the printer properties, and in the user controls. I can't...

I went to the SharpUSA.com site to find the download of the firmware to correct the U2-60 code on the Sharp MX M283N. I cannot find any downloads to correct this issue. Can you give me the location...

I picked up a Sharp MX M283N lease buy back. The copier is great. It just has a "U2-60" code that pops up when is starts and sometimes during the day. I saw that it is a watermark update.
How can I...

I have a Sharp AR M455 with a lot of copies on it. It has just started to crease the paper. It appears to be happening in or before the fusing unit. I have replaced the upper and lower fuser rollers...

I checked the toner motor gear during 25-1. The gear is not turning. There is so much toner, the waste is full and it is spilling out of the dv unit. My numbers are good when I set the new developer...

I have replaced the developer several times and it continues to over tone itself after anywhere from 4,000 to 36,000 copies. The settings have pretty much stayed the same, DV.25/2 = 100/103 & 99/104,...

I need the program disk for the Sharp MX B201D. Sold a used one to a customer. Their IT guy was able to get the network printing but can't scan. Said he needs the disk for SharpDesk to use the scan...

I have sent the NIC board out for repair and came back as nothing wrong. Can it be the main board? The IT guy says their side is good.

Could it it be noise from somewhere else or another issue...

Thank Bill, you were right on.

Maybe I'm not explaining it correctly.
You cannot place an original on the glass and push the print button and a copy comes out.
After hitting the print button, the screen asks if this is the...

I have a customer with a Sharp AR M455 that has the Security package on it. I don't think it showed this when I set it up. The accept the last page scanned screen comes on when copying from the...

I have a customer who has a sharp AR M277. They called today with a copy quality problem.
The copier is smearing the the copy. The image looks like it has been dragged, with wavy sides at about 2/3...

I have a customer that is using the scanner on the Sharp AR M207. Every time they try to scan a document the copier gives an "E7-11". It doesn't mater if it is from the feeder or on the glass. I have...

My customer has a Sharp AR M355. They also have a "Mac book Pro". The mac print driver that came with the copier is not compatible.
Is there a new updated driver that includes the mac book pro?...

I had a customer give me two Sharp AR M277 copiers. The machines have all the extras. I got the network print disk and the sharpdesk disk, but not the Scan disk.
Does anyone have a copy, or...

I have a customer who has a few Sharp AR M277'. Their IT guy left and they installed new servers. The new IT people need the user names and password for the sharpdesk to configure/adjust the scan...

I have a customer with a Sharp AR 156 (also one with a Sharp AL 1630) that says the copier shows the jams lite, but no paper jam. They open and close the side door, or turn off the copier, and it...

I have a customer with a new Sharp AR M207E. She has the network print and scan feature. The copier portion works properly. The network print was giving her a smudge on the copy when she would print...

I have a customer (court reporters) who use this machine all day. The finisher is stopping with an F1-15 code. When I show up the lower tray is all the way down. Usually, restarting the copier takes...

I have a Sharp SF 2027. I did a pm about six months ago, replaced drum and developer. The copier has faint grey lines on the copy. I cleaned everything, and adjusted the exposure. The lines seem to...

I changed the main charge unit, and the problem went away.
Thank you for the information.
I also ordered the new charge unit.

I have a customer with a Sharp AR M277. The copier is used rather heavily. The customer called saying the copies are all black, and the replace toner message was on.
The exposure is ok. The...