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Is the LED coming down to the drum evenly on the right and left sides? If it got bent up and not coming down all the way it will be blank on that side.
If it's not that, for me it's always been the...

Best case scenario is bad hard drive. Try disconnecting the hard drive and boot up the machine. If it comes up ready, then probably bad hard drive.

Next, Reseat or replace USB cable from SOP to...

That's not a common option. I've never heard of it. Probably going to be hard to find.

Good luck
Anothertech.

Yes it sounds like that hinge is broken. I've done a few of those mods, works good.

Problem 2 is a dirty LED array that sits on top of the drum, clean the LED, replace the drum if the problem...

Yes that's the sensor. When you turn the fuser, does the encoder flag turn? You've got to get the covers off the fuser and get a good look at everything to troubleshoot the problem.

What version...

Oh man, sometimes the E clips fly and I don't even hear them land, good by. I always carry extras. I've learned to keep my finger on them when removing them. They do get bent, I form the back into...

Make sure it has at least version 1.56:08 Engine firmware.

Clean the fusing unit rotation sensor.

Rotate the gear [B] manually in the direction shown in the photo below.•If it is hard to rotate...

As far as Ricoh's go, this is one of the easier fusers to rebuild. Maybe there's a YouTube video for it.

I'm happy he posted this too. I'll put it in the storage banks for the time in the future when this code comes up. I'll take the DeLorean back here to refresh my memory.

Got this from Goose Guide, might be worth a try.

Issue: SC569-02 (Pressure Roller Lift Error: Contact Failure)
Resolution:

Format the HDD
Reload the paper catalog
Set back all paper trays...

Why are you not turning on auto update? Turn it on, I should be all updated by Monday.

Just set SP5886-111 to a 1

Then it will update itself automatically.

There are multiple hits on goose guide for that code, have you looked at those?

I had a problem like that. Try running out of a different paper cassette. Turned out in my case, the cassette guides were off to either the front of rear a little. That caused the side to side...

Yes, just put all those values back in and reboot. Probably should run auto calibration under maintenance after that.

Is there a data sheet under the instructions sheet on the inside of the front door?

Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.

You're going to have to do better than that.

I like the idea. Only $20 US on Amazon.

That machine has an auto firmware update feature. Have the tech enable it the next time they're there. Then it will stay up to date and head off any more problems like this.

1+ I can't stress this enough. On production, you can't let parts go till failure. You must do proper PM's and constantly be on the lookout for what you think the next service call will be and fix...

The IM C6000 is nothing like the 6503. Totally different machine. The only similarity is that the both say Ricoh.

I tell everyone that will listen, get out now. Go get a job that has a pension.

Why would you order the one that doesn't fit?

Yep, dirty LED array. Ricoh put a nice cleaning brush on the IM350 model just for this problem.