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I'm not sure that is possible to use two card readers on one SOP simultaneuosly.
See screenshot from SOP on IM C300058428

Go to SP Mode for Operational panel and uninstall the third party applications (like Kofax).
58339

Does you write the correct model? Is it MP C3500? MP C3500 has the colour touch screen.
Please write the correct model name of the machine.
Oldest machines uses JAVA based application and newest...

Use this word "partsfinder" for serching. Without spaces!

Looks like the bad NVRAM on the controller board.
Try to print the test page from Printer SP mode SP1-103-002 Color Chart
Please send scanned image of the printed pages.

And another one from LCIT side.
Check the left vertical cover if it properly close.
If not the machine never operate and never show any message on the display.

Do you have the finisher connected to the machine?
If yes you will check the button near the shift tray. If it lighting you need push it.

You have two ways for solve this issue:
1 - replace IOB2 (part number is M2055329)
2 - replace the relay FTR-K2AK005T on IOB2 PCB in the exit unit

Second way is not easy but is cheaper.

It's very complicated to create the spare parts list with interchangeability between each Ricoh's models. Because Ricoh sold their products with different brands (Nashuatec, Rex Rotary, Gestetner,...

You can fine the exit tray by p/n M0AJ4497 in the latest version of 3D PC, see picture.51755

Change print resolution to 600x600 dpi

Go to Network Security page from WIM as administrator.
You can see there which port and/or protocols enable or disable.

Clean the contact on the discahrge plate of PTR.

It is easy for latest EFI controllers today.
Install Fiery Installer Builder on your PC, register on efi.com and you can download System Software.

Disable SSDP protocol

Use this sequence to return the machine to normal operation:
1 - set to "4th" in SP3-106
2 - switch Off the machine
3 - change the 5th station to colour was before
4 - switch On the machine
5 -...

Please mail me if you want to know how to solve this issue in the field without change anything.

The trouble with the cleaning unit of PTR and/or the surface of rollers inside PTR belt.
Clean the surface of rollers and replace the cleaning blade.
This is the regular issue on Andromeda, period...

ctydentua@gmail.com
Pls send me

We have same problem on one MP C2003SP, see pictures.
Quality of printing is good.

340513405234053

You can find it in the chapter "Installation" in the service manual on old machine.

Machine support only FAT16 and FAT32.
Support SD card with a maximum capacity of 2GB.

Do from SP mode: backup the Address Book SP5-846-051, then initialize SP5-846-050 and restore it SP5-846-052.
It needed the SD card.
Maybe this solve the problem

Thanks!
This file has printed the correct MD5 sum - 32 characters.
Previous file has printed only 26 characters and any MD5 Decrypter tools can't decrypt this sum.
This website MD5 decrypter /...

New machines has a new controller with many features.
In your case you maybe has a trouble with function "Store and Skip Errored Job"
Set Printer Bit Switch 10-5 to "1".
If an job stopped you will...