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Hello, I have a customer that keeps having this error on their J1 finisher. When we open the front door and toggle the finisher left to right that usually rectifies the problem and the machine goes...

Hi, Thank you everyone for your help I returned to the customer 2 1/2 weeks ago and everything seems to be working good have not heard back from them. I wanted to give it a couple of weeks before I...

Will do, thank you for the follow up.
Heading back to customer after the holidays.

Thanks for the reply,
I have cleaned the optics, did not think to recalibrate scanner.
If problem still persists I will upload sample.

Hi my customer has a Canon 2545I, when they scan to email using 8.5X11 ADF, scanned PDF images appear with a yellow line from left to right across. Please let me know if anyone has seen this before. ...

Yes when I print counterlist the cq is bad. I replaced all corona units and T belt with OEM. I will check laser when I replace drum blade and transfer belt blade. Thanks for reply.

Hi yes all OEM supplies. Going to maybe look at the wiper blade again. Has about 200K oem blade. They should go 300k.
Thanks for your help, will reply when rectified.

What is the yield on the drum? I thought they go a long way.
I apologize as I only have two of these models out. Customer is a printer and uses the copier to its full capacity.
Thank you for...

Having copy quality issues, bias lines as well as shaded copies on front frame side. Replaced primary charge pre transfer and transfer belt. New dev unit. Please see attached pic, thank you in...

Thanks for the input guys, retuning to site today. Will follow up.

Hi Guys, having a problem with scan to email leaving a blue background. When making photo copies tests ok. Please see attached image.

Yes sorry, printing counter sheet. Light at front frame side. Sky shot same thing.

Ok thx, I will look for that. I didn't get a whole lot worse just slightly noticeable.

Yes I snuck in removed power supply and cleaned unit without totally removing, just removed top silver plate and cleaned all mirrors.

Hi, yes thank you I forgot to mention that the copier is level. Thanks for replying. Super frustrated. I have to say that when I clean laser unit the problem seemed to get worse.

Uneven copies, light on front frame side.
Replaced PCU, OEM toner and I have cleaned Laser Unit. Would the transfer roller cause issues? uneven pressure with side door. Any help very much...

Not sure I understand, paper drawers or connector at fuser. Thanks a bunch.

Hi thanks for the reply, oem upper roller?
Knocking myself out with this problem.

Hi yes replaced all 3. Thx

Hi thanks for the reply,
the fault is not solid and happens after I run 100 legal size copies, letter works fine.
I will check that though.

Thank you.

Canon imagerunner Advance 8095.
Hi, replaced upper and lower fuser rollers copier was working great for about a month and now getting
E000001-0002, I now replaced all 3 thermistors. Has anyone...

Have a customer that has been concerned about the "prepare toner/replace toner message. I have replaced toner bottle, checked for tip operation. Any help is greatly appreciated as always, looking to...

Hi guys,
Swapped out the Dev unit and problem went away.

Thanks so much for all of your help, you have no idea how much i appreciate it.
its a really good customer that is very happy.

Bye for...

Canon IR-3035 Background
Background when printing and photocopying.

I have replaced drum and fuser sleeve,no change.

Please see attachment.

Thank you Bruno.

Background when printing and photocopying.

I have replaced drum and fuser sleeve,no change.

Please see attachment.

Thank you Bruno.