Search:

Type: Posts; User: Titan1969

Search: Search took 0.00 seconds.

  1. Replies
    9
    Views
    1,539

    Wow...we have 1% allowance on inventory errors...

    Wow...we have 1% allowance on inventory errors every quarter ( and the employees meet it!). But we do use a great program and the parts department and technicians work very well to keep it organized...
  2. Replies
    2
    Views
    1,281

    It doesnt sound like your actually managing if...

    It doesnt sound like your actually managing if your responsible for doing a lot of the work also. In any case if you are in charge of managing and being a tech, you will need to discuss time...
  3. Inspect what you expect...

    I was a tech for 10 years then promoted to manager. I turned a blind eye to what other techs did when I was a tech in the field...minded my own business and did my job. Ive seen techs drunk on the...
  4. Replies
    181
    Views
    43,297

    Poor copy quality...

    Customer calls for poor copy quality. I arrive to find they are running paper stock way outta spec. Lets say #140 on a #90 max machine. Toners not fusing to the paper. I let the customer know ( after...
  5. Thread: Giving 110%

    by Titan1969
    Replies
    6
    Views
    1,335

    lol

    thats about it:p.
  6. Replies
    4
    Views
    1,540

    Timing....

    Could be the timing gears in the rear of the machine have stripped. Remove the rear cover. You can usually see the plastic ( black ) shavings laying on the rear frame of the machine. It will need the...
  7. Katun

    Katun will supply the chips pre-programmed. Rebuild kits are N/A. If you find them let me know. I even tried to find drums to slap in to an otherwise good IU...no luck.
  8. Replies
    17
    Views
    2,957

    5 or die...

    We try to get everyone to 5 a day. Obviously location, model mix, experience are things that the service manager takes into consideration. Techs will try and BS me about this and that, but I was a...
  9. Replies
    13
    Views
    52,721

    Poll: Konica maybe

    yes the konica toner bottle hoppers are a nightmare. I think they try to hard to "key" the bottles so aftermarket cant copy them. Unfortunately it hurts our customers more then aftermarket because...
  10. Replies
    14
    Views
    4,343

    Konica 650 - 750

    These machines have been good to us. They can run a lot ( you would need 4 machines for sure )and parts are not terribly expensive being Konica. We have several with 4+ million. You should be able to...
  11. Replies
    2
    Views
    857

    OMD

    I know you dont want to go that route but see what they offer you. OMD has a huge advantage to tracking and identifying poor click rates, high cost per copy equipment, etc. Itll do way more for you...
  12. Replies
    14
    Views
    2,271

    No buy in...

    Sales has to much control over service at our company. They discount our rates, give away IT to "get the deal", and then call me to forgive charges when people change something at the PC end....and...
  13. Good copy quality...

    not sure if you know but you can chip the IU and fuse the belt and fuser. All depends on copy quality. Fusers go 2-3 times rated life and belts 2x life usually.
  14. Thread: bizhub c352

    by Titan1969
    Replies
    4
    Views
    2,201

    Display is bad

    he had a rash of these early on and then they went on BO from Konica.:cool:
Results 1 to 14 of 14