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  1. Thread: scan file status

    by Mess
    Replies
    6
    Views
    2,813

    scan file status

    Reaching out in hopes someone might have input on this :



    If you press Recall Setting History you see the last 20 emails that scans were sent to
    If you press Scan File Status you see the...
  2. Re: MP 5054- "file transfer" link not showing in WIM

    It is there in the same spot on other MP 5054's
  3. [Misc] Re: Fax failed to receive in sleep mode Ricoh MPC4501

    upgrade the firmware to correct wake up issues
  4. MP 5054- "file transfer" link not sowing in WIM

    That should say SHOWING in the title not SOWING

    LOG IN to WIM
    Admin
    no password
    ( there is no other admin authentication is set or turned on)
    Device management
    Configuration

    Under "DEVICE...
  5. Replies
    5
    Views
    1,472

    Re: Print from iPhone to Ricoh MP C5502

    the Ricoh App in conjunction with the GMail app works. send your emails to dropbox OR open your emails using the Gmail app
  6. Replies
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    3,161

    Re: @Remote error Exists_device_IP

    also already done :)
    However, I may have found an answer. The appliance died completely yesterday, so i have to replace it. I am going to assume it was some logic error in the appliance.
  7. Replies
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    3,161

    Re: @Remote error Exists_device_IP

    And all GOOD questions. All of this has been tried. I have decided to send a tech in back east to do a firmware, and physically check settings. I will post back here once I have a resolution. ...
  8. Replies
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    3,161

    Re: @Remote error Exists_device_IP

    Not a dumb suggestion at all. This was one of the first things I inquired at the client about.

    Part of my challenge is that the appliance is approx 2000 miles from the machine. So I have to rely...
  9. Replies
    9
    Views
    3,161

    Re: @Remote error Exists_device_IP

    RICOH;Aficio SP 5210SF Monitored 20 @REMOTE_RESULT_EXIST_DEVICE_IP 192.168.12.30 09/03/2014 09/04/2014 12:00

    Yes & yes. Actually I AM tech support for...
  10. Replies
    9
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    3,161

    @Remote error Exists_device_IP

    Exists_IP_Address
    I have a machine MONITORED by an @Remote appliance, that when I try to set the copier to MANAGED mode, I get the message "@REMOTE_RESULT_EXIST_DEVICE_IP"

    I have tried removing...
  11. Replies
    4
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    1,336

    Re: MPC4500 scan to folder Windows 8

    Yes
    It has worked for me. Not only on C4500, but also on any and all other machines where I have used the new/custom firmware.
  12. Replies
    5
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    1,438

    Re: User codes shown as ****

    Slimslob, Ruben

    Thanks
    Neither of these options are viable. Multi users per desktop or laptop. Real estate office. I tried using the old driver, now it no longer will do the **** even on the old...
  13. Replies
    5
    Views
    1,438

    Re: User codes shown as ****

    You need to edit the driver to get the user code pop up, Here is link to the tool. However there is no where in there to cause the user codes entered to appear as **** instead of 1234
    ...
  14. Replies
    5
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    1,438

    User codes shown as ****

    Hi
    I am looking for way to have the user code appear as **** instead of visable numbers.
    I have modified the MP C3305 PCL6 driver so it will give a pop up user code box. The client does not want...
  15. Re: MP 6001[New job] key is not available during copy job

    All of the above.Please note. The device has a copy track attached. Ricoh Tech support says that this is normal that the "new Job" key will not appear when a card reader, key counter is...
  16. MP 6001[New job] key is not available during copy job

    MP 6001[New job] key is not available during copy job
  17. Replies
    13
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    17,451

    Re: RICOH Aficio MP 6000 scan to folder issues

    server 2011/12 has this issue . It is to do with permissions for login.no fix yet sooncome


    Also have seen this on other OS when connection is slow or lost. Try constant ping to see if it drops...
  18. Thread: Email error codes

    by Mess
    Replies
    4
    Views
    619

    Re: Email error codes

    page 3 of the "print list" will show SMTP errors as long as you have not power cycled the copier after a fail scan. Google the smtp errors. These are NOT Ricoh error codes.
  19. Replies
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    Scan to email quits when I print

    Ricoh MP 2550

    Scan to email quits when I print. Still able to print. Unplug NETWORK cable from switch,plug back in. scan to email works again till someone prints again

    Installed a loaner...
  20. Thread: MPC 5502 FAX

    by Mess
    Replies
    7
    Views
    6,270

    Re: MPC 5502 FAX

    OK here is what the issue was.

    when fax feature was pressed a message read "COMMUNICATION LOG FULL"

    this was the fix

    user tools
    fax features
    reception settings
    reception file settings
  21. Thread: MPC 5502 FAX

    by Mess
    Replies
    7
    Views
    6,270

    Re: MPC 5502 FAX

    thanks I also saw that on the GKB. I plan to look at that when im there in the morning
  22. Thread: MPC 5502 FAX

    by Mess
    Replies
    7
    Views
    6,270

    Re: MPC 5502 FAX

    thanks for all that. been there already.
    It is n not the faxes that are being stored. It is some sort of communication log. IE error logs that should be printing arent and they get stored. Not...
  23. Thread: MPC 5502 FAX

    by Mess
    Replies
    7
    Views
    6,270

    MPC 5502 FAX

    MP C 5502 Fax
    I get this message:" Communication log is full" i know how to print out the log which empties it. I dont know why it fills...
  24. Re: Aficio 1022 message ...replacement is now necessary for flash rom

    http://tscweb.custhelp.com/rnt/rnw/img/trnsp.gif



    Details



    flash rom quick dial is displayed
  25. Replies
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    6,091

    [Error Code] Re: Ricoh Mp C3000 with SC224

    [Symptom]
    SC224 (Magenta: Leading: LD0 Synchronous detection error) occurs


    [Cause]
    The laser exposure unit is faulty.


    more likely dirty in your case inside laser unit
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