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If you have one available, shoot me an email.

TIA,

Tom

Service@ibsoffice.com

Try answering the post instead of responding like a bitch. GFY!!

Can anyone provide a link to or send me an updated firmware file for this product? Cannot scan to SMB. Also, can you tell me about any software or procedure to update the firmware.

TIA

Tom...

Can anyone provide a link to or send me an updated firmware file for this product? Cannot scan to SMB. Also, can you tell me about any software of procedure to update the firmware.

TIA

Tom
...

One more thing, on the Canon site under downloads there is a small program and firmware update for most of these printers. It does have adjustments to the system for this problem. I suggest...

It's unfortunate that you need a new print head, but I still think these are great units. The cost per print is 75% less that most comperable machines, the speed is great and the quality is great...

AOE,

I think I have the solution.
Update the firmware to version 1.36. You can download it from this page, Professional Large Format Inkjet Printers - Graphic Arts Printers - Corporate and CAD...

Could be a memory problem. What does the print screen tell you?

What happens when you switch to the status screen or the send screen? Any error messages?

This is obviously a common issue as I have 2 machines, plus his one. The problem is that the message only clears for one print after running the head cleaning program, then returns again. So, does...

Did you ever find a solution? I have the same issue on 2 machine.

Tom