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  1. Replies
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    Re: Internet fax for ricoh MP 3352

    Firstly the term "Internet Fax" is now a generic term often thrown out there to describe faxing over a TCP/IP network, however it's not a good idea to use this term as it can become confusing and...
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    6,167

    Re: Usefull Cheep/free software used

    PDFsam

    PDF Split and Merge-Split and merge PDF files, free and open source


    Split and merge PDF files with PDFsam, a free, open source and super fast application! It runs on Windows, Linux and...
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    2,802

    Re: Scan to folder on mac osx 10.12.3 issue

    Huh yeah very cute...:rolleyes:


    I've decoded your statement from earlier 'SMB is not supported by default on newer MAC OSX' the original SMBv1 (what you call SMB) and CIFS are no longer...
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    2,111

    Re: General printing question

    Usually the problematic print jobs you describe are caused by fonts the printer cannot interpret or decide how it should handle it.

    In Windows you could default the print driver to print true...
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    Re: Scan to folder on mac osx 10.12.3 issue

    Could you please clarify this? Do you mean Ricoh doesn't support SMB by default or Apple :confused:

    Thanks.
  6. Replies
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    5,863

    Re: Getting tired.

    I would advise the ignoramuses to get an I.T. contractor. People who run a small business and don't bother having an I.T. person for support are foolish as they just don't see the value it's going to...
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    5,863

    Re: Getting tired.

    I wonder if the tech actually did anything wrong, but got blamed for another persons mistake. I heard a story once where a customer's data backup system wasn't working and they wanted $20,000 out of...
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    9,923

    Re: Printing Defaults not Replicating to Clients

    Hi,

    For those user's who're running Windows 10 AE (Anniversary Edition) the default print driver settings are not replicated from the server. Here are a couple of support links:
    ...
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    5,863

    Re: Getting tired.

    Yup, had a customer's external I.T. blame the MFP for dropping off the network constantly. I went out and proved it was on their end. I then charged the customer and they refused to pay and wanted me...
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    2,180

    Re: 2 networks 1 printer

    If it's an IV C2275 then no it doesn't have a secondary Ethernet option.

    The easiest approach if the customer doesn't have a proper I.T. person is to have one part of the business print via a USB...
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    1,590

    Re: Windows 10 stopped printing

    I've noticed printing PDF's via Microsoft Edge will cause the print queue used to print the PDF to stall requiring the printer spool to be stopped and then started again as simply deleting the job...
  12. Re: Microsoft update KB3159398 breaks gpo printer mapping

    KB3170455 is another bastard of an update...
  13. Replies
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    1,092

    Re: Mac Printing error on c454...OS10.11

    I'm not that familiar with KM devices but it appears to me that the printer cannot interpret the print data. What print driver language are you using? If it's PostScript is PostScript installed on...
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    3,213

    Re: Using a Card Reader on the MFD

    I imagine most modern MFP's allow cards to be used with their internal accounting modules, I've seen some MFP's out there that do this.

    Anyway, the original poster should contact Ricoh Support and...
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    1,679

    Re: papercut printing issues

    Check out the PaperCut web site, they have an excellent knowledge base support system.
  16. Replies
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    2,777

    Re: Connection timeout Email bizhub E series

    Haha yup that's always the way, most I.T. people are clueless, but luckily if you persist you will get put through to someone who knows what's going on.

    Got to love how to blame the copier when...
  17. Replies
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    2,777

    Re: Connection timeout Email bizhub E series

    The customers I.T. could also run a packet trace/capture via a program like Wireshark as this will give an even better understanding, though I'll doubt they'll do this an point the finger at the MFP....
  18. Replies
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    Re: pdf slow printing - ricoh mpc3002

    Exactly, even I.T. people don't appreciate the process involved to print a complex PDF, Word or PowerPoint document. There are so many variables involved to compile the print job, transmit it and...
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    Re: pdf slow printing - ricoh mpc3002

    I suppose the reason may be that when printing via LPR the printer may spool the entire job to the printer's HDD before printing (if it has one) which may in turn may speed up the page buffering...
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    17,858

    Re: pdf slow printing - ricoh mpc3002

    Hmmm I try to avoid 'Print as Image' as I've found it usually slows things down, maybe I'm wrong, anybody else found this?
  21. Replies
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    Re: pdf slow printing - ricoh mpc3002

    WSD is horrible, I've had issues with it on multiple vendor devices, it's really flaky.

    Also in regards to Ricoh and Xerox etc 'Class' drivers the reason why they create large spool files is...
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    9,657

    Re: RAW and LPR protocols

    Many modern LPD services on printers these days don't require the accurate byte count or a queue name, though I always enable the byte counting anyway just in case.

    If you need to use LPR when...
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    9,657

    Re: RAW and LPR protocols

    LPR/LPD is older and has more overheads. LPD server's often require an accurate byte, meaning the computer the job is being sent from needs to spool the print job twice to get the correct byte count...
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    Re: How to view print data capture

    This web site use to have two programs to capture print data via RAW or LPD but the download links for the files are no longer working:

    The MiniLPD and MiniRAW Page
  25. Uploading default printer settings via ACCP with Citrix XenApp

    Hi guys,

    Currently when users login to their Citrix XenApp session the local print driver loaded on their normal windows desktop is uploaded into their Citrix session via the Auto Create Client...
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