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Type: Posts; User: HelpdeskGuy

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  1. Replies
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    re reply

    Good suggestion have contacted their IT and ask that they put driver on differrent server or local load and test will post outcome.:D
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    THat was the first thing i did on site
    Standard procedure for us when printing issues
    This is a large site with 10 - 15 mfps so cant drop them
    If only it was that easy lol
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    When you say installing new print queue do you mean deleting all current driver s and reinstalling if so yes it has been done the site has remote IT so i can only assume this is what they have done...
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    latest driver colour and black only driver installed v1.17 co;our and 1.18 b/w mc has standard controller m/c firmware up to date and there is no setting on m/c that will affect colour or b/w...
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    printing only colour

    All document settings are set to greyscale and this issue is not on a particular doc or programme i have set up docs myself and set to greyscale in print preference and advanced quality tab (word...
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    C350 Driver won't print b/w

    I have a C350 with standard controller on a 2003 server running an xp virtual print server, when all settings are set to grayscale it will still print in colour.
    I have sent the client a black only...
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    I have had this error before It relates to...

    I have had this error before
    It relates to postscript error when ripping document
    Try turning on postscript passthru on the print driver

    Also check port type is it lexmark enhanced port or...
  8. You need to add the m/cs ip as a trusted site and...

    You need to add the m/cs ip as a trusted site and check content filters spam filters and routing rules
  9. Replies
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    798

    I found that if you turn on management function...

    I found that if you turn on management function choice 2 it turns of
    network management for box This can be turned back on through admin mode on m/c I should have checked this before posting but...
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    Userbox function on webpage gone

    After connecting management function device to C452 on vendor mode 2
    The user box function has disapeared from the the web page console
    It still appears on the machine console and can be useed but...
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    Go to utility mode admin settings fax rx...

    Go to utility mode admin settings fax rx operations area and check your settings there
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    The problem is the ds collars particularly the...

    The problem is the ds collars particularly the rear one get worn and the dev is rubbing on drum we have fixed this prob by replacing dev unit every 3 drums instead of every 4 as per manufacturer...
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    4040pjp100 BW 9j06jp100 col

    4040pjp100 BW

    9j06jp100 col
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    658

    Yes 401 is compatible wuth both m/cs

    Yes 401 is compatible wuth both m/cs
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    851

    That useless bunch of numbers is an abort code...

    That useless bunch of numbers is an abort code that will tell u what the problem is related to if u can post abort code we can tell what the problem is.
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    I assume you are talking about the C6500 since...

    I assume you are talking about the C6500 since this m/c has those codes
    the y erase lamp may need replacement or cleaning properly These two codes are related to the y color unit so i would be...
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    If you have laptop plug into m/c via crossover...

    If you have laptop plug into m/c via crossover cable and set to appropriate ip address log into webpage default pw is sysadm
    and change ip from admin console.
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    A bit more info would help but has the m/c been...

    A bit more info would help but has the m/c been calibrated using a densitometer through fiery colorpro tools ?.
    You can also create custom color profiles for hard to match colors. Try a different...
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    Check connector on black tcr sensor C2558 is...

    Check connector on black tcr sensor
    C2558 is displayed when the m/c detects 11% or more toner concentration for a given number of times consecutively
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