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Hi Everyone,
I have another odd issue I've never dealt with before and was hoping someone could offer a suggestion.

I have a customer with a 3500c that indicated they could no longer scan to a...

Hey Guys,
Weird issue here. The machine will detect original size just fine off the glass but will just spit the original through the document feeder and say, "Change drawer to correct paper size,...

Spot On! That's exactly what it was. Works like a champ now.
Thanks a lot for the help!
E

Hey Everyone!
I have a 2500c that's acting up. Printing the meter count or calibration test chart comes out fine but copies off the glass come out completely blank.

I checked and replaced both...

HA! Thanks man! I just figured it out not 10 minutes ago.... :D
I've never had a fiery interface cable that was connector side sensitive. Next time I'll look a little closer. LOL...
Thanks Again!

Hey Guys,
I did a memory clear on a 5560 and now it won't recognise the external fiery. It just says "Loading please wait..." Sounds like a bad Fiery, but it also says this when the Fiery is not...

Great! Thanks a lot man!

It seems I only have parts catalogs for the 1075. Could someone please give me the part number for the button blanks on the MP5500. I'm removing the printer/scanner kit and want to fill in the holes....

Ah! Great news! Thanks for that info. Just what I wanted to hear.
Thanks Again!

Hey everyone!
More questions. I want to install my own specialty key counter on an MP5500. I have found the 12 pin molex socket and the modes that need to be activated. What I need is the pinout of...

Hell, I only know how to fix them, I don't know how to use them... :p



Ha! Exactly...

You rock dude!!
It would have taken me forever to figure that one out.
Thanks!

This should be a simple one but I cannot seem to remember how to turn automatic duplexing off. Whenever you want to make a single copy off of the glass or ADF the machine makes you hit the "#" key to...

Great! Thanks John!

Does anyone sell just the transfer belt and not the whole transfer assembly? Also, are there any rebuild kits for the developer units or does anyone rebuild them?
Thanks!
EVIL

Thanks guys,
I replaced the fiery with a different model.

Hey Guys,
I have a Konica Minolta 3102 with an X3e fiery that won't allow you to select "Yes" for the Clear Server function under setup. How do I enable the ability to clear the server? The copier...

Any luck finding anymore info? :D

Okay,
I tried DIPSW 28 which was set to "on" and I turned it off. No change after reboot. The model number of this HP print controller is "Q3639A". I was able to barrow another NVRAM from another...

Hi Jotunn,
Correct, that is the initialization process I used. I have preformed this on other KM's but never on an HP which doesn't seem that different other than the startup splash screen and the...

I understand what you are saying and would typically agree with you. This case is different though. The copier recognized the controller just fine up intil I re-initialized the NVRAM. Now the machine...

I'm still stuck with this one....

Hi everyone,
I have a KM 7210 that is not cooperating when I try to scan to FTP. I currently have one 7272 and two 3102's scanning properly to FTP so I know it's not my network or settings on the...

Enable web services on the fiery.
Enter fiery web services by typing the copiers IP address in a browser on a local computer.
When the page comes up, click on "Scan".
From here you can select...

anyone???