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Just an update on this issue.

Sales Rep and Tech called Toshiba and Konica and stated that neither systems would do a file overwrite. I again explained that the original Konica would in fact...

Hopefully. I'm keeping my fingers crossed.

Thanks for the help, it was appreciated.

I understand what you are saying, but this is a major issue with us. And they were told this would not be acceptable.

It is a lease and have not made 1st payment.

OK, well then my option is to return this copier. This simply will not work in our environment.

OK I'll try and lay this out better.

I have scanned a document to a network share. File name is 123456.pdf (I manually named this file). There are changes made to the original 123456.pdf (hand...

Copier Firmware Version--T450SY0U218
Copier Main ROM Version--450M-21
Copier Scanner ROM Version--450S-10

Not sure how to check the version (but they just did an update yesterday-hopefully they put the latest on).

I have the templates setup. There is no selection for making user enter filename (which...

Funny thing you mentioned KM. That is what this product just replaced.

I'll let you what I find out from Toshiba Rep.

Our users are trained how to name the file. The problem exist when they name the file 123456.pdf, then later that file needs to be updated, do to changes in the document(123456.pdf). So they scan...

Is there way when scanning to FTP to have the copier overwrite a file, if that file already exist? Right now if the file exist the scanner adds -001 to end of the name. We need to have overwrite...

I have a dead Xerox Phaser 8560MFP, that due to recent television coverage, the hard drive needs to be removed. Are there any instructions for doing this? My local Xerox office wants $250.00 for...

No proxy. It was the directory structure that was incorrect.

pepper38_cnd-Problem solved. You were correct. Thanks. A bit confusing, but I got it.

Creating the Scan to FTP Server button is not the issue (atleast I don't think it is). The button functions, I can look at the Job Que and the job is there. But that is where I am getting the...

Biz Hub 350 scanning to FTP Server. I have one One-Touch button setup to scan to our FTP Server. Works great.

Problem is trying to setup a second One-Touch Button to scan to another location on...