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  1. Replies
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    Re: Konica c224 e can't access service mode

    Reset codes below:

    MFP Serial Number A5C4011007937
    Reset Code V32JX-KGC36-SCQK5-T6P5A-WVE7Z-9G8YD-ENBQG-QYTRT

    MFP Serial Number A5C4011008813
    Reset...
  2. Replies
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    Re: Konica c224 e can't access service mode

    Hello Teo,
    reset code for your machine:

    MFP Serial Number A7PU021011558
    Reset Code LXABM-PX3VH-MWNL4-692SL-8BBFP-6G8YD-ENBQG-QYTRH

    --
    Best regards
  3. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    You haven't set current date and time in the machine - can you log into administrator mode, or password for this mode is also unknown?
    Without setting the correct date and new code, I can try to...
  4. Replies
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    Re: Konica c224 e can't access service mode

    Second photo is unreadable, from the first on I could read something like below, however data seems to be wrong, please correct.

    A5C4011007937
    00:20:6B:8B:81:E6...
  5. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Reset code for your machine:
    MFP Serial Number A7R0012000249
    Reset Code 34DVT-DGSHM-RNVG7-2XS49-FT67F-KG8YD-ENBQG-QYTRX

    --
    Regards
  6. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Missing part of MAC Address and wrong date&time set in the machine.
    I will not be able to help unless you correct these problems.

    --
    Regards
  7. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Upload image here -> Imgur: The magic of the Internet and post your link in the message.
  8. Replies
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    Re: Konica c224 e can't access service mode

    Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
    Check the data once again, or post a photo.

    Failed to verify the CE Password Reset Request Code....
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    Re: Developer in toner

    Bear in mind, that color toners lasts for 26k pages, and black lasts for 29k - that's the main source of weight difference (in theory).
  10. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Your reset code:
    MFP Serial Number A8JE011001611
    Reset Code V9GRQ-XR736-LXPA5-6VT8C-F8KBL-CG8YD-ENBQG-QYTHH

    --
    Regards
  11. Replies
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    914

    Re: Developer in toner

    About 7 grams - based on simple calculations for C220 toners (because only black is mixed with developer), and it should be close enough to real value.
    MSDS will not help you in any way - the...
  12. Replies
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    Re: Konica c224 e can't access service mode

    Oh, thats completely different situation - this machine has no serial number defined.
    That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way...
  13. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Something's wrong with your data, check them once again or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC...
  14. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Reset codes for your machines:

    MFP Serial Number AA7N011001940
    Reset Code AREWL-TNH9D-E9G69-XHF68-UZGBH-6G8YD-ENBQG-QYTFL

    MFP Serial Number AA7N011001889
    Reset...
  15. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    I wish, however you've got lacking MAC Adresses, and the fifth group of the second request code, have got redundant number/letter...

    --
    Regards
  16. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Your reset code:
    MFP Serial Number A7AH041000731
    Reset Code NKMTK-2FGKQ-SMXFY-CGC9A-LP2ET-6G8YD-ENBQG-QYTB7

    --
    Regards
  17. Replies
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    Re: Konica c224 e can't access service mode

    Your reset codes:
    MFP Serial Number A7PU012000656
    Reset Code GEHP4-QG2R9-TKYH5-V9A8A-WVLZX-WG8YD-ENBQG-QYDTP

    MFP Serial Number A7PU012000675
    Reset...
  18. Replies
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    Re: Konica c224 e can't access service mode

    Reset code for your machine:
    MFP Serial Number A789081002714
    Reset Code 3G645-JMMD4-L5HKJ-2G8PC-RZJBB-SG8YD-ENBQG-QYDRZ

    --
    Regards
  19. Replies
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    Re: Konica c224 e can't access service mode

    New reset code:
    MFP Serial Number A7R0027004681
    Reset Code Z9YLB-DCGMX-FGLTG-PXG24-CAYYY-KG8YD-ENBQG-QYDLP

    --
    Regards
  20. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    Try this one:
    MFP Serial Number A7R0027004681
    Reset Code ZL5NT-FSPKJ-T2PMF-GDSRE-VD8X7-6G8YD-ENBQG-QYDLH

    or

    Reset Code ZL5NT-FSPKJ-T2PMF-GDSRE-VD8X7-6G8YD-ENBQG-MZDLH
  21. Replies
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    57,866

    Re: Konica c224 e can't access service mode

    I need a complete set of data that the machine displayed - serial number, MAC address and request code.
  22. Replies
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    Re: Konica c224 e can't access service mode

    Unfortunately, both codes are expired - probably few hours earlier it would work.
    Please prepare new codes.

    The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP...
  23. Replies
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    Re: Konica c224 e can't access service mode

    No, it doesn't work, as I said here -> CE Password Recovery

    As far, as I know, the only official way for production machines is NVRAM replacement.
    So I can't help you in this case.
  24. Replies
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    Re: CE Password Recovery

    Unfortunately CE password reset procedure doesn't work for production machines.
  25. Replies
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    Re: Konica c224 e can't access service mode

    Reset code for your machine:
    MFP Serial Number A7R0027029096
    Reset Code BNC6L-LT2HT-QB3P6-6ECMQ-RRC9W-WG8YD-ENBQG-MZDF7

    --
    Regards
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