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  1. Replies
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    Re: Konica c224 e can't access service mode

    No, it doesn't work, as I said here -> CE Password Recovery

    As far, as I know, the only official way for production machines is NVRAM replacement.
    So I can't help you in this case.
  2. Replies
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    Re: CE Password Recovery

    Unfortunately CE password reset procedure doesn't work for production machines.
  3. Replies
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    Re: Konica c224 e can't access service mode

    Reset code for your machine:
    MFP Serial Number A7R0027029096
    Reset Code BNC6L-LT2HT-QB3P6-6ECMQ-RRC9W-WG8YD-ENBQG-MZDF7

    --
    Regards
  4. Replies
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    Re: Konica c224 e can't access service mode

    Reset code for your machine:
    MFP Serial Number A5C2021027354
    Reset Code GHCKJ-KYEV3-PR6WP-FLCSA-7WWWP-WG8YD-ENBQG-MYTLT

    --
    Regards
  5. Replies
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    Re: Bizhub 4700p "Invalid Factory Configuration"

    You need to log into your machine web interface, similar to the link below:
    https://publications.lexmark.com/media/library/LEXMARK/Software%20and%20Networking2/HO3877/HO3877_WC_USBIMPORT%20(2).JPG
    ...
  6. Replies
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    Re: C360i series Toner Chips??

    I wouldn't be so sure...
    Compare MSDS data - SDS (MSDS) for MFPs・Office Printers/ Production Printers/ Label Printers 3. U.S.A._Toner - Sustainability | KONICA MINOLTA

    Please note that the fusing...
  7. Replies
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    Re: Konica c224 e can't access service mode

    It's ok now, below your reset code:

    MFP Serial Number A7AH011002299
    Reset Code JWGMR-CBVZ3-RPFFF-WMG66-EPP3G-CG8YD-ENBQG-MYDNN

    --
    Regards
  8. Replies
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    Re: Konica c224 e can't access service mode

    Hello,
    please, verify the data you've posted:

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

    --...
  9. Replies
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    Re: c3350i Back Door for Service Mode

    This is true, but in the normal case, after formatting the drive (it doesn't matter whether from service mode or from the administrator menu), the only message the machine should show is that there...
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    Re: c3350i Back Door for Service Mode

    Ok, so go back to the service mode:
    - on the input password screen press [stop]-[C]
    - screen should transit to "CE Password Reset..."
    - send me clear photo with SN, MAC Address and Request Code...
  11. Replies
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    Re: c3350i Back Door for Service Mode

    > Now it says to reformat or enter the encryption passkey.

    Try to go into the administrator mode, there should be available only two options - "Format" and "Reset Encryption passphrase" as I...
  12. Re: bizhub c250i annoying noises from the power supply

    Yes, today we've met such machine.

    Unfortuantely, the old way to deal with annoying PSU noises (Heater Control Level setting) won't work in those machines anymore.
    In earlier machine models such...
  13. Replies
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    Re: Bizhub 4700p "Invalid Factory Configuration"

    OK
  14. Re: New i-Series "Upward Compatible" Fusers (Fusing Unit II)

    So let's test this new fuser - load standard 80gsm paper into the tray, but set the paper as "thin" and print 10 pages of black gradation pattern from service mode. Check if toner is properly fused.
  15. Replies
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    Re: Konica c364 e can't access service mode

    Your reset code:
    MFP Serial Number A5C1041016004
    Reset Code 58Q3Q-L54SX-G6QDE-SLWHT-F4HNM-2G8YD-ENBQG-8YTRL

    --
    Regards
  16. Replies
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    Re: Konica c224 e can't access service mode

    Blank - machine in this state has no serial number defined.
  17. Replies
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    Re: Konica c224 e can't access service mode

    Reset Code GD3XH-QNDLS-46JSW-JFLFJ-J7557-SG8YD-ENBQG-8YTL5
  18. Replies
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    Re: Konica c224 e can't access service mode

    Try this:
    Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5
  19. Replies
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    Re: Konica c224 e can't access service mode

    There is no guarantee that it will work, but I can try.

    I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
    Make sure, by the way, that you rewrite the...
  20. Replies
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    Re: Konica c224 e can't access service mode

    @dacam20590
    You have run out of available space in your mailbox, you need to delete at least some of the messages. Currently, no message can be sent to you.

    MFP Serial Number AAJ1041000523...
  21. Replies
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    Re: Konica c224 e can't access service mode

    Now the code is correct, so your reset code below:

    MFP Serial Number ACVD021007862
    Reset Code JAPWY-YW54Z-4VCVH-6Q6AD-B6L2A-WG8YD-ENBQG-EZDTN

    --
    Regards
  22. Replies
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    Re: Konica c224 e can't access service mode

    Check again the data you sent, surely there should not be the letter O or the number 0 in the request code.
  23. Replies
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    Re: Bizhub 4700p "Invalid Factory Configuration"

    Hi,
    no problem, if you send me the serial numbers of the machines I will prepare the recovery packages.

    --
    Regards
  24. Replies
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    Re: Konica c224 e can't access service mode

    Reset code for your machine:

    MFP Serial Number A7AH047001872
    Reset Code 3Y78E-RHNRL-6KJUJ-JCP9W-ZUW83-6G8YD-ENBQG-EZDF5

    --
    Regards
  25. Replies
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    Re: Konica c224 e can't access service mode

    MFP Serial Number A5C4021121533
    Reset Code M27Z2-FTKKS-AMZWK-VN33X-9JCNG-GG8YD-ENBQG-EYTTX

    --
    Regards
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