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Type: Posts; User: mojorolla

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  1. Replies
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    Re: Google, Mac and KM

    I tell my customers that any time you print from the internet, you are at the mercy of the webpage, much sadness may occur. Another issue is depending on the browser, you may not get all the print...
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    [CQ] Re: C8055 prints hazy on every sheet of paper

    Shadow on rear of samples would indicate to me that the black drum is failing.
    Enter service mode, dc612 and run pattern 10 to test the black drum unit.


    :)
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    Re: 8518 wrinkles

    Tech AND the Supervisor missed this, and you had to bring the machine back to the shop.......?
    Time to clonk a few heads together like the 3 Stooges.
    Thanks for the info.


    :)
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    Re: MX-2310U not booting

    Looks like machine is in Emergency Update mode. There is a very small dip switch on the MFP board which turns this feature on.
    There are a few threads on this forum, with picture, that will point...
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    Re: 3 Tier CPC invoicing for colour

    Just set up 2 yesterday and the email reads look exactly the same as previous models. Not sure if they will release additional firmware for this feature but as of now, nothing has changed from what I...
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    Re: Printing Black and Color Looks Terrible

    First thing would be to remove the drum, dv units, IT belt unit and fuser and visually inspect and clean.
    I see a magenta haze on your example and possibly poor cleaning of the IT belt and or poor...
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    Re: Printing Black and Color Looks Terrible

    "Printing" as in sending a job from a computer to the device OR "copying" as in standing at the machine to use it?
    I can tell you Copier1 are some of the shadiest folks I have ever had the...
  8. Re: Envelopes printed from Word only appears in Paper Setting as Letter

    Poor wording on my part, for some reason I thought there were 2 programable buttons for the bypass, turns out there are 4.
    See PDF for 2 ways to achieve bypass envelope printing. You can make these...
  9. Re: Envelopes printed from Word only appears in Paper Setting as Letter

    When we have customers who don't want to utilize user codes, we install a printer defaulted to B/W and one defaulted to color. Probably your best bet considering the multiple hour drive as well. The...
  10. Re: Envelopes printed from Word only appears in Paper Setting as Letter

    If there is an option for Print Preview you could create a profile in the driver with the envelope setting, call it "envelopes" and save. Then they can choose the envelope preset only 2% of the time...
  11. Re: Envelopes printed from Word only appears in Paper Setting as Letter

    Most folks start with a LT sized Word document then try to manipulate it onto a COM10 envelope.
    If using Word, I always tell my customers to use the Mailings tab for all envelopes and labels. ...
  12. Thread: MX521

    by mojorolla
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    Re: MX521

    Not sure if it's in their database but try this site:
    Lexmark Service Manuals (laserpros.com)


    :)
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    Re: e4525C with Fax Receive Forward

    You could also us Rule Based Printing in the print driver. Works great in a server environment. Just create and save your profiles and set specific programs to pull from specific trays:
    61514

    As...
  14. Re: BP-50C31 connected to Envisionware LPT One not duplexing correctly

    Sounds like the group / sort setting in the print driver need to be changed.
    Older version but here is a basic guide:
    Setting printing options with Envisionware LPTONE public printing software

    ...
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    Re: BP-50C31 - Slow printing photos

    Agree, this is a known issue with Windows Photo Viewer. Open and print the pics in a different software OR put them on a USB and print from USB at the machine.
    If USB works normally, its a software...
  16. Re: Things to note when removing the CMOS battery on the ES3005AC?

    Oh man, as Neil Young once sang, "rust never sleeps".
    With that level of corrosion, you are most likely beating a dead horse.
    If the SYS board looks that bad, your clutches, solenoids, connectors...
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    Re: microsoft print connector MX2630

    Are you referring to Univeral Print connector from the Microsoft Download Center? If so, you need these OS:
    Windows 10, Windows Server 2016, Windows Server 2019, Windows Server 2022
    Windows 10 Pro...
  18. Re: Things to note when removing the CMOS battery on the ES3005AC?

    SRAM is the 8 pin EERPOM chip on the SYS board. CMOS simply slides into the holder on the board.
    The EEPROM is non-volatile, and values will not change if removed.
    Not certain about the DDR# sticks...
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    Re: New Toshiba Toner Levels

    This can be changed to 1% intervals by setting 08-8870 to a value of 0. Setting the value to 1 displays 10% intervals.
    This change is made in 08 service mode, select classic mode, then enter 8870,...
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    Re: C-360i Control Panel issues...

    Have you disabled the Marketplace app?
    I have seen several issues with the op panels on iSeries when using the Marketplace app.


    :)
  21. Thread: Handy Tools

    by mojorolla
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    6,779

    Re: Handy Tools

    You could also add a hammer, ya know, to work on Konica Minolta iSeries boxes.


    :)
  22. Thread: Handy Tools

    by mojorolla
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    6,779

    Re: Handy Tools

    A laptop with an actual cat5 network port is a must, this is used for creating an "ad-hoc" network for troubleshooting print issues.

    As mentioned, Advanced Ip Scanner, great as you can simply run...
  23. Re: A bunch of Bizhub 4020i loosing network connectivity

    Known issue on the i Series. Change the NIC speed from the default GB speed.


    :)
  24. Re: Toshiba Studio 3515AC scan to email not working.

    The most likely issue is your gateway. The machine and PC should have different ip address but the same subnet and gateway settings.
    If using a Wi-Fi adapter, be sure to setup the adapter to...
  25. Thread: Redaction

    by mojorolla
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    1,672

    Re: Redaction

    We have a law office with a KM that uses a software called Dispatcher Pheonix. This package has OCR, redaction, meta data, page numbering, auto file naming, file conversions, etc.
    This software is...
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