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This explains why the waste can fill up so quickly23206

I've heard of them filling up in under 6,000 sheets. Apparently if you do less pages per job the bottles fill much quicker than if you do more pages/job

Hello Folks.
I have a customer who has a Charis and they are getting what seems like a very low amount of prints from their toner bottles and also complaining that the waste toner is filling up...

I solved this issue of toner sticking to the decurl roller by having the roller coated with Teflon at a professional coater factory. This worked 100% and the roller never gets toner on it anymore. ...

The bolded bit is true, I have confirmed this issue on 2 brand new Streampunch pro's. When there is a photo or solid dark image in line with the sensoe S3 the sensors gets confused, (it sees the...

I've seen this before, don't know how to fix it.

These 2 machines at one site do a very large mono run one day per week (approx 10,000 B/W copies without a rest)

The problem arrises when the...

RTFM:D

Thanks for the replies guys, somoe helpful suggestions for sure.

Every time I try to staple short edge fed A4 paper it jams on entry to staple tray, first sheet, every time.

I have heard this is not uncommon with this exact configuration, our tech support have...

Hi guys.

I have a machine which displays E41 when I put an SD card with firmware into the machine.

It does the usual "preparing to update firmware" message as per normal but after 20 odd...

Did you replace the HDD like I suggested?:o

I've had one where the bearing on the faceplate was a little skewed in the frame causing tightness.

Anyone want manuals for free let me know

Unplug the HDD.

If you have too many originals for the DF to fit can the machine batch the job? if so how?

Cheers mate, I'm currently rolling back as we speak.

I had a MP9000 in a site that had this issue, I swapped out the machine with another MP9000 and the replacement does the same thing.....

The problem is when you scan originals to copy using...

I can't see Kylies response? what was it?

Guys, I've got one of these that jams when doing duplex but only if there is alot of toner coverage (examples are photos or skyshots). It works 100% when only normal text style coverage...

To...

We had the EXACT same problem and escalated the issue to Japan. They have sent us some temporary firmware which fixes the problem (our machine is an Mp7000 not a 6001).
If you PM me I can email you...

Guys,

As the title says MP7000 with finisher sr970 attached.

Jams virtually every second copy only when output is to the shift tray and the job isn't stapled.
Jam code is 111.

Code 111...

FYI the DRB board also drives motors in the duplex unit and possibly other areas too, so its possible that a motor in these areas could be the cause of the code

thanks for the replies, I too have loaded multiple patches at once via CWS and they always appear in the updates list on the config page, but I was lead to belive that unless they are done one at a...

We tend to replace them if this occurs, the belief is they arc out in the end blocks. They are usually good to rebuild a few times at least but replacing them every million or so is a good practice.

I have had an issue with this in the past. The DRB board seems to overheat and one of the IC's can come off. Check the IC's by pulling on them and see if they feel loose.
I had one machine keep re...