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I've been getting clicking noises and random streaks, so I replaced the transfer belt cleaning unit. Now I'm getting an E074-0001 code which refers to the primary transfer rollers not raising and...

Whoops again. That was the correct machine. It was the registration sensor just before the registration roller that corrected the problem

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Whoops. Wrong machine.

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I got it resolved. I had to replace the registration sensor.

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Will this work even though it varies distance from page to page?

I have a customer that needs a specific job spot on front to back. This copier only has about 200K on it. The first page is spot on front to back. Then throughout the 20 page document (12x19...

Unfortunately, the gripper unit did not fix my problem.

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I get emails monthly for the latest bulletins along with the latest for the year. There's a few other brands in the attachments as well.

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Awesome, thanks! I love explanations! I should be getting the new gripper assembly today. I am looking forward to checking out that pin.

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It won't work with a single sheet.

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I've got a C5240A with an E1 inner finisher that the grippers won't let go of the paper. It begins to stack the paper on the exit tray, but doesn't let go and pulls it back in. I had a different...

Oh wait, that doesn't have a film, does it? Wrong machine.

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I got an E001-0003 for a fixing film that wasn't seated properly. I know your code is different, but still maybe worth checking?

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110# preprinted ledger shifting image front to rear and back nearly every page. Any thoughts?

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I work on mostly Canons and KMs

Not sure how this would fix the error since it only happens when I scan to email from the copier.

Anyway, I have a fix if when you scan to email and it does work, but sends [spam?] in front of the...

I might have the file you the file you need. Do you know how to install it?

I figured it out using my past computer knowledge. It turned out that the PRCB was shorting out the OACB. But now I have a new problem... The hole punch is not recognised. My supervisor suggested...

I performed a firmware update on 6 previous machines with no problem whatsoever. Performed firmware update on 2 additional machines; no errors during update, but neither one will boot up anymore. ...

No kidding. I asked a simple question and several of you jumped on my case instead of helping me out. A couple people were helpful, but most everyone else was rude. I only use this web site as a...

ok, I want to be more helpful. How do I get notifications when people have questions?

I help when I can. I'm not on here a lot.

Thank you for your help. I forwarded your email to my parts guy and he agreed that that sounds right. Meanwhile, he was stripping the connector off a spare 2822C in the warehouse. It's nice to...

OMG! If I can't find it, my parts guy can look for it; isn't that his job? My daily average is approximately 8 copiers/day and everyone wants their copier fixed first. If I can't find a part in a...

Of course I looked at the parts book.