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hi,
you should be able to swop the pcb and the pressure roller is also a different diameter. swop both over and it should work.

Hi,

Exact same problem I have. Constant problems with poor paper quality and jamming. And here I thought it was just the paper here in South Africa causing problems. (local paper namely - Typek...

I also have this problem.
Was there a definite solution?

Any new updates on these drum dash marks?
Every time I put an order in for the DK-5140A 302NR93180 I just keep receiving a "normal" DK-5140 302NR93014

I am still battling with this problem on a 9002i on and off for 2.5mil on the counter. every time I replace the maintenance kit, it solves it for a while, then it just returns. I must also add that I...

Hi guys,

I have a customer using private print. they sometimes get a memory low message.
When they turn the machine off and back on, it solves the problem. But all the print jobs are also...

bump!

I also cant get carbon copy in the driver setting to staple. the machine thinks it is 1 page.
any solution?

hi,
let me know if this helps...:)

hi, thanks for this /svcmntrpt (this is one I didn't know)
I knew about the /eventlog (it has been very useful to me)
I would also like to know if there are more!...

I've played around with the altitude settings, it's not making much difference. Do you know what biases get changed with thick paper settings?

Hi, no... Not altitude settings...
Like I said before, absolutely perfect prints on thick paper setting only. All other media type settings regarding paper weights lighter than "heavy 1" ie. Normal...

hi,

I'm starting to think that maybe something went corrupt within the prescribe settings... is that even possible?
I don't know much about prescribe...

Laser cleaning?

Try changing the media type to thick paper...
Im battling with a similar problem...

Only ever original genuine toners!

I think I've had this before...
Have you tried U021 and U024
And of course firmware

Hi, yes... I have switched around the transfer belt and hi voltage board with another machine... No difference...
I've luckily got a few of these machines at the same customer...
I've been trying...

Black and white is absolutely perfect. It's only when printing anything in colour. The background is comprised very evenly of cyan magenta and yellow...
But like I said in my first post... If I...

I've uploaded a picture.

Nope, tried that... Also downgraded and tried upgrading incrementally... No difference...

Hi, I have a problem with a machine.
I've been battling with this machine for months now...
I've got normal paper in all trays, and it prints with a horrible colour background. However if I change...

EVERYTHING has been changed!!! trust me... all the insides and all the boards!
all 3 colors (CMY) are about the same intensity of background...
all memory cleared back to factory defaults etc......

hi,

strange one... color background on all paper weights except Heavy 1,2,3,4 settings... (on thick paper setting prints are perfect!)

please help! very random and intermittent!!!
pops up a few times a day.

Main problem with both machines, due to age... the scan quality is very bad... I've tried cleaning everywhere under the glass and mirrors etc. color test charts using u425 and u411 also don't seem to...