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Type: Posts; User: arnh79

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  1. Re: Toshiba 385s invalid factory configuration problem

    When Toshiba first started selling rebadged Lexmarks, I was told by a Toshiba engineer that if you put the Lexmark FW on the machine instead of the FW files from Toshiba it will break the toner chip...
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    Re: Early failure of UFR - e2528A series

    Glad to hear it's not just me. My guess is a temperature issue. Maybe too low so there is residual toner staying on the UFR after the paper passes? We'll probably see some FW fix later. But in the...
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    Early failure of UFR - e2528A series

    I only have a handful of these in my territory. But I can't get past 40-50k life on the UFR. They get caked in toner and cause image quality issues. These are basically an e255, haven't changed...
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    Re: Toshiba 4515AC Waste Box Full won't reset

    Could also be a faulty or dirty optical sensor that reads the toner waste level through the clear portion of the TB.
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    Re: C5055 reset PM and 00F6

    08 mode. Set 9891 to 0. This will stop the individual PM parts from displaying a message (such as 00F6) when they hit end of life.

    08 mode. Set 6190 to 0 to turn off the master PM counter.
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    [Misc] Re: Multixpress 3320 Default copy settings.

    It's been a while but I think this is the way to set defaults: Go to Machine Setup - Application Settings - Copy Settings. You can change defaults there.
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    [Misc] Re: Multixpress 3320 Default copy settings.

    I think you may have posted the wrong model. The 3320 was a black and white model.
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    Re: Toshiba E Studio 356

    I would recommend printing out the PM List to see what parts might be due for replacement. When machine is off, hold down the 9 + Start and turn on. Once the machine has powered back up in List Mode...
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    Re: Banner pages printing out of order...

    I wonder if this is because Job Skip is turned on? I've repeatedly seen a similar issue when a customer runs out of paper. Job A gets skipped halfway through, Job B gets skipped, Job C gets skipped...
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    Re: Weird Department counter problem

    It's a silly Toshiba interface thing. Toshiba calls what you're looking for "No Limit Black" and it can only be enabled from the control panel of the copier. Go to Counter - Department Management -...
  11. Re: upper and lower tray changing size on their own

    One of the first things we change on new copier setups is disable the Drawer Set pop-up to avoid that message. It created so many service calls when that "feature" first came out!
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    [Misc] Re: Airprint on es287cs.

    For that model, there was a specific plugin you had to install, the same way you would for FW. If that module wasn't installed then I don't think even loading the latest FW version would enable it. ...
  13. Re: upper and lower tray changing size on their own

    I've seen this exact same issue many times. I have a theory, but haven't been able to prove it. I'm wonder if a driver is configured incorrectly and sends the paper to a specific tray, instead of...
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    Re: Most common issues with the 05 and 15 series?

    Do you mean just use the same grids on the CMY main charge assemblies? I haven't tried that because I was worried about potential CQ issues. But I'd love to stop running around replacing the coated...
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    Re: ECC Cloud Connect slowing boot process

    Sadly, I know of no way to speed up the ECC connection process. But I agree, on a call where you have to reboot multiple times it's brutal waiting for "service in progress..." to clear.
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    [Misc] Re: Toshiba e-Studio 2510AC Toner NOT Fusing

    Another thing to check would be orientation of the labels. Despite our complaining to Toshiba for many, many years, you can't send a print job to the bypass tray and have it feed in landscape (also...
  17. New Brother Enterprise Printers/MFPs - Impressions so far?

    We're currently looking at options to add an additional line of A4 printers/MFPs. It's been nearly impossible to get stock from Lexmark for a couple years now. I'm wondering if anyone has...
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    Re: Registering device on Lexmark CFM

    I figured it out. Apparently there's a difference between using the Printer Enrolment Tool on a Mac vs. a PC. I use a Mac and have used the tool on it for years with no issue. But when I tried the...
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    Registering device on Lexmark CFM

    Does anyone have any tips for registering devices on CFM? It used to be so simple, just run the printer enrolment tool and it discovered the device. I'm now running into issues where we have some...
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    Re: Estudio 203s Check ADF/RADF

    That is an oldie! I feel like it may having something to do with the DF down sensor. If it detects paper in the DF tray but DF is raised, this message appears. It's a place to start anyway, could...
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    Re: GN-4030 wi-fi module issues

    I didn't know that. Very interesting. Might explain some of the other errors I'm getting on this machine. Thanks for the reply!
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    GN-4030 wi-fi module issues

    We only have one of the new SING20 series machines installed with the new GN-4030 wi-fi module. It intermittently gets "Cannot connect to the access point due to H/W abnormality of wireless LAN"...
  23. [Error Code] Re: Toshiba e-studio 2050 Top Access - continously showing "session timeout"

    I've had similar issues in the past and I resolved it by formatting the HDD. TopAccess resides on the HDD and it may be corrupted. Or about to fail completely... That generation of Toshiba's had...
  24. Re: Toshiba e478s/ Lexmark XM3250 Scan to Folder - XML file

    Look for "Advanced Options" just under the Test Connection button on the Create Network Folder screen. De-select "Enable Basic XML File".
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    Re: Estudio 5516ac rotating image through DF

    I see this all the time on the Toshiba DSDF's. The original width guide sensor needs to be replaced. It's a narrow board under the original tray with long contact strips that the DF guides slide...
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