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I had this on a BH C360i. Image Stabilization Issue. In my case the Polygone was dirty and it was adding extra write lines, stretching the image and putting the patch out of range. The black...

Sounds like the NVRAM has failed. If not the MFP board needs replacement. 90% of the time it's the NVRAM. Common issue with these units.

Wishing my American friends a Happy Thanksgiving. I'm Canadian so we had ours back on October 9th. (Our harvest season comes sooner up here in the great white north.)
We'll make sure to send Santa...

Check the auger unit on the transfer belt cleaning unit. The gear should turn the auger, if not it is stripped and the cleaning unit is packed with waste toner.
Keep in mind, once generic toner has...

I had a C360i with a similar symptom but it was black instead of colours. In my case replacing the Print Head (Laser) Unit was the solution. A bit difficult to tell from the sample due to scan...

A sky shot can also be used to do a fusing unit test. If the coating is worn on the hot roller, you will see the tracks/pattern in the solids of the sky shot. (Which will also be visible in offset...

Ostercopy, I think tsbservice has it right. I've seen this (stop at 2 shark fins crash and reboot) on BH 284 and it was the SSD board.

To do a scan to folder on Windows 10 the correct thing to do is to update the firmware to enable SMB v2. Without the firmware you are using SMB v1 and that is disabled by default now in the operating...

I assume you mean 3500i. You can scan to usb thumb drive. Go into address book and set up a scan to smb Windows share. Or go into command workcentre and set up SMTP email then address book for...

Likely just need to reseat the connector for the display. I had one out of the box do that. Wire harness didn't have any wire to spare. I cut a zip tie to free up the wires so the connector stayed...

Aside from parts replacement, I clean the charge rollers with liquid Turtle Wax (for cars). Doesn't hurt quality and it takes much longer to get contaminated.

The first page is the correct print, the following are samples of the anomaly. Transfer belt replaced but the issue persists. Any ideas?:confused:

I've also seen an intermittent drum ground cause this issue. Pull the back cover off and remove the pcu. Check resistance from the flywheel to the frame while rotating the flywheel. If it goes above...

That's harsh. For what it's worth, I know you've got skills. Somebody somewhere is going to need them. Here is hoping your search is short.

I found this link to a free third party product that will pop up whenever a shared folder is accessed. I've never tried it, but it may be worth a shot....

You could try turning on Auto Continue if you would like the machine to automatically force the job through. Whatever the mismatch it will just print it.

It appears that this user was entered into the address book while the administrator was logged in with a higher authorization than the user. Address book entries will not appear to those who don't...

I would try updating firmware. I had a different model with the same issue. Firmware solved it.

I think you are on the right track. I'd do firmware first and check that the 256k memory DIMM is installed as well as the print/scan sd card in the top slot C1.

If it were the toner pump, the toner tubes are usually empty. I have seen a dev unit packed solid with toner, so that no more toner could fit but the machine still kept trying to add. I would check...

Replace the toner pump.

I'm glad it worked out for you. I'm sure that was a tough nut to crack. :cool:

I can only speak from my own experience. And the one time I've seen it I was able to shine my flashlight on the display and read it, providing I was a bit creative with the angle I shone it. I could...

I've had some odd issues caused by option SD cards in the incorrect slots. Double check the manual to confirm that they are correct. I had an MP 2000 that would print and scan to email with me...

If you shine a flashlight into the display I bet it is coded out with the polygon mirror motor SC202. You can also log into web image monitor to see. The polygon diode shorts and smokes the BICU. You...