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  1. Re: Simplest way to require a password for color from each workstation/computer

    Thanks for the reply, some old notes I found from who knows when mirror your advice:

    1. Open Pagescope Web Connection and login as admin


    2. User Auth/Account Track>Authentication Type>User...
  2. Simplest way to require a password for color from each workstation/computer

    Got an 8 series customer that wants color print jobs from each computer to always require a password. They do not want this password requirement when copying, just printing. Any advice appreciated.
  3. Re: Konica C224e - C364e series cyan dv units issue(and P.S. ads and popups on this s

    I can confirm the ublock origin link and it has worked very well for me............I haven't tried the privacy badger.
  4. Re: Konica C224e - C364e series cyan dv units issue(and P.S. ads and popups on this s

    I'll have to download a reputable add blocker then ........ good idea.
  5. Re: Konica C224e - C364e series cyan dv units issue(and P.S. ads and popups on this s

    Agree totally, I prefer the 8 series also, at least until all the i series bugs are worked out.

    Great info on the universal copylite dv units, thanks for the heads up.
  6. Konica C224e - C364e series cyan dv units issue(and P.S. ads and popups on this site)

    Nothing new, but this happens infrequently until now. Only posting due to a new trend, have had a huge increase of 4 series machines cyan dv units failing all of a sudden in the last 2 months on...
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    Re: Konica C658 seems too warm------

    Thanks much to all who took the time to reply. Much appreciated. I'll let the customer know that the heat doesn't seem to be excessive for a copier using an Inductive Heater (IH) type of fusing...
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    Re: Konica C658 seems too warm------

    Burn prevention is off in service mode, it's strictly their perception of the heat on the right side of the machine that seems to have prompted their call.
    I put my hand on the black plastic of...
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    Re: Toners in plain brown boxes

    It does seem to me that we now get a lot more toner related calls and dumping after the new brown box oem toner came out. I suspect something is a bit off compared to before.

    And it can be...
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    Konica C658 seems too warm------

    Konica C658 failed with the error code C-3b07 IH input power error, after a SDGE power outage , trouble reset done, code returns.

    Replaced the following parts. IHC. Part# A79JM40C00
    IHPU. Part#...
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    Re: i series reset CE password

    The machine was probably initially setup with bizhub secure and administrator lock to prevent anyb unauthorized changes and they then also changed the CE password also to prevent service mode access...
  12. [Dead] Re: Just want to get your thoguhts on this for now: c284e

    Remove all 4 drum units and the ITB.

    With a flashlight inspect all 4 laser slit glass- the customer's laser cleaning tool inside the front door is certainly not great at cleaning the laser...
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    Konica 4000i and 4020i toner

    I have a customer that wants to purchase both of these models for a small office. Will the Konica TNP78 toner for the 4020i work in the 4000i? The 4000i uses the same IUP37 drum unit as the...
  14. Konica vcare bizhub troubleshooting app website

    website is very slow but it works - very handy for error codes by model and jam codes by model and even references part numbers:

    https://apps.kmbizhubvcare.com/bizhubtroubleshooter/
  15. i-Series: Troubleshooting Guide for Boot-up Issues new bulletin

    Bulletin release date i series boot issues.
    08-21-2023

    59356

    Someone might have already posted it but just in case.
  16. Issues with web browser based pdf documents

    Some of the equipment diagrams a customer wants to print from web browser based pdf documents are not being completely printed. Some of the diagram images print fine and other items are washed out or...
  17. Re: Konica I series replace control panel C3350i C4050i

    That possibility crossed my mind also. The used panel might be running a different fw version than the broken one. Or maybe it's just a serial number mismatch.
  18. Re: Konica I series replace control panel C3350i C4050i

    Yes, it's super annoying. Why they would make it difficult to simply swap out a control panel with a used one from the same model is hard to understand.
  19. Konica I series replace control panel C3350i C4050i

    On the i series if you replace the control panel you will end up with a C-C164 code and firmware cannot be updated but instead shows firmware error.

    Obviously the swapping of the panel caused the...
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    [Misc] Re: HDD Replacement - Used c754e Machines

    Yes, my thoughts exactly. I'm pretty sure he must just be saying that the C754e will work fine without a hdd for Copying and printing.
  21. Re: Konica sends copy of scan (to email) to the email account being used by the copie

    Great thinking, good input, thanks.............. I already am in the habit and always test my equipment with a gmail account before I put them in the field and don't ever recall duplicate scans to...
  22. Re: Replenish toner message Bizhub C754e

    Agree, most likely due to a clog, or issue with the sub hopper.
  23. Re: Konica sends copy of scan (to email) to the email account being used by the copie

    It was just a stab in the dark, looking for any common denominator, no matter how remote the possibility. Thanks for letting me know.
  24. Re: Konica sends copy of scan (to email) to the email account being used by the copie

    I'd have to try it to see. I am beginning to wonder if, under machine settings , if the admin email address and the device email address are identical, could it cause an issue or quirk. I always...
  25. Re: Konica sends copy of scan (to email) to the email account being used by the copie

    Scan is working fine, just getting and extra copy of sent scan to email sent to what they use as the device email address also. But scans just fine.
    The only authentication used is just the...
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