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We have two 920s in a business with FS 604 folding finishers attached. When the customer selects the double fold finishing option (fold in--Ltr-R paper) it works fine on one of the machines. The...

does it single sided from any paper input. The colors are not mis alligned and no skew.

The whole image is shifting over 1 to 3 mm in a hundred copy run of the same image. Starts out perfectly...

Hi Christian

Does that affect the side to side registration for all of the paper trays and manual by pass? The machine is shifting the image for all paper trays and manual bypass, not just the LU...

We are fighting a print shop C5501 that is varying as much as 2 -3 mm side to side (in the main scan direction). Lead to trail registration is fine. There is no skew. We did the centering adjustment...

Thanks for the info. I got the information copied and sent on

A friend called and asked about some settings on his HP CP1215 printer. I know copiers but dont know much about printers. The settings he is asking about are: 1 background toner 2. extra drum...

thanks for all the replies. The folks further up the food chain in our company have decided to quote the customer on replacing the hard drives,labor and handing the old one to the them so there is no...

Ive seen the power supply cause that problem on a NP 1020 (years ago, Ha!)

you have to change the start developer in the yellow unit and go through the adjustment process in the book. I used to turn Pascal off, change the starter and then turn Pascal back on. It is best to...

Thanks for the replies. I do have firmware available for all the models affected. The idea of the customer purchasing another hard drive is probably not an option although I certianlly understand...

Thanks for the reply. The problem is there is a large number of people printing to this single machine. If a job is sent from the other end of the building and it jams, the job list will not allow...

customer has a C353 with Cac card setup. They have other folks printing on a large network to that machine using the public access function. If someone sends a print job in public access from another...

we had a Toshiba 600 doing the same thing. We ended up replacing the system board to correct the problem. Follow the instructions in the manual for all the stuff that has to be done when that board...

customer has a Toshiba 600 they are trading in. They asked me to clear their hard drive because of that CBS news report showing how personal data can be accessed from their old machine after they buy...