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Static ip will not make a difference...is it letting the customer get into the web browser application? I would check the gateway, the dns information and make sure that its got the right ip address...

yea you should be able to move columns around easy enough to get the format correct then output it as a csv

I think the videos are for people registered through equitrac. I dont think its terribly difficult to get access to it at Become a Partner
Do you have a csv file already with the users and...

so if i understand right youll want to use them "modify ur" command

heres whats in the guide for the csv commands

add ur (user_ID) [(init_bal) (user_name)(min_bal) (email) (dept_name)
(PrimaryPIN) (SecondaryPIN) (quota) (AlternatePIN)]

heres the syntax it calls for to add a user to a dept, but i would use...

So essentially here if all the permissions are set up for EVERYONE or Anonymous then all the Kyoceras need for SMB scanning is a valid username? or just any username? I havent tried doing this yet...

yea i agree with you on that, the documentation and videos for training are garbage....the good part is their tech support always seems very reliable

what kind of subnet and Ip address did they have assigned for the machine

I got a machine giving an printer error 41.5 PCL error, right in the middle of a print job. the manuals not real specific on what this is. i tried changing the driver to see but no dice. Any thoughts?

Yea i think the HP drivers should be sufficient for them. The machine was donated to them and theres a total of about 5 other printers in the same room they can use if need be, i was just wondering...

Why does it increment the port by 1 though...i thought that was goofy. I originally tried the postscript driver and just on a test page it would shoot out about 20 pages worth of Postscript code, but...

Im more of a kyocera guy so this is some unfamiliar territory for me...I went out just to set up a Konica 7135 just for printing, easy right? Well it started out bad, everytime i changed the port...

Im more of a kyocera guy so this is some unfamiliar territory for me...I went out just to set up a Konica 7135 just for printing, easy right? Well it started out bad, everytime i changed the port on...

37100 is the port the SFU, you can just apply the application with permissions through the firewall not just the port. With a standard install to the C drive the path for the application that needs...

What level is the firmware? Samsung came out with a bulletin about replacing the HVPS, registration assembly and clutch, all the IU's, wastetoner bottle, and upgrading the firmware. This was only...

Any one know where i can grab the latest firmware for an HP laserjet 9000?

Is it at least making it to the spool folder on the equitrac server?

Yup fuser. The 6322 and the 6122 both had main board problems they were blaming for the fuser issues. Of course after they redesigned the fuser then blamed the power supply for the problems....

So far i have eaten my body weight worth of mcribs this month, delicious little things...

Hopefully this does the trick for ya. Bothers me i couldnt duplicate it on the virtual box but im sure theres outside variables playing. Make sure to disable any other 3rd party firewall before doing...

Firewall. I've ran into this before where the firewall service wasn't running, I had to go in and turn the service to manual, then go through the control panel and turn on the firewall. Install or...

No real updates yet on this. We changed a few on the settings on one of the machines as a tester to see what happens. Also updated to firmware which was only one back but who knows. Any other...

Different workstations, I'm assuming separate switches, and unfortunately no electromagnets around to point fingers at. I have a feeling it has something to do with there network just due to the...

I did swap cables on one of the machines designated as the 'tester' to see if the problem continued. The problem is they have 2 of these machines less than 20 ft away from each other and a 3rd in a...