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Type: Posts; User: Old Guard

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    [People] 10 Rules for Service Technicians

    Old Guard’s 10 Rules for Field Service.
    Here are 10 Rules that may help you through your time as Field Service Technicians.
    Of course, I have ignored this, my own advice on many occassions, and...
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    Re: What does "SMC" stand for?

    Service Engineer Machine Communication
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    [Error Code] Re: Ricoh MPC3000 cannot scan to Windows 8 PC

    Chris, Stop watching this thread, it is not supported
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    Poll: Re: How Long Servicing Office Equipment

    More than 40 years. What a waste!
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    Re: MPC-3502 sc554-00(holy sh..!)

    Good afternoon Debs N and others,

    In the interests of accuracy and clarity:-

    The fuse shown is not the correct one for this machine but from a "Zeus" machine.

    The part number for the...
  6. Re: Ricoh SPC430DN Toner supply issues - solved!

    Sorry to inform you that SPC 431 has exactly the same problem and it happens on the MFD (MPC300/400) as well. It seems to happen more often when the usage patterns are intermittent such as schools...
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    Re: A new tool for helping techs

    Hi, I am very interested in acquiring this information. Just look at my e-Mail address = ruktechsupport@ricoh.co.uk. Thank you in advance. Old Guard
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    Re: New RICOH site

    Even more good news for al you My-Ricoh lovers, the download site for Drivers is already being migrated to My-Ricoh. Enjoy!
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    Re: Ricoh MPC 3001 , how to print each color ?

    Set SP 5618 to on to give you single colour options
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    Re: MPC-3502 sc554-00(holy sh..!)

    There is no confusion at all I was just trying to put it in terms that may be help you understand just what you are quoting. The serial number is resident on both the Controller NVRAM and the BICU...
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    Re: MPC-3502 sc554-00(holy sh..!)

    The EEPROM (NVRAM) on the BICU contains a lot more than you suggest. The serial number repeat for the BICU, machine settings + adjustment and this SC CODE condition are also registered in the file....
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    [Error Code] Re: SC 204

    MPC4000 Faulty polygon mirror motors cause failure of BICU boards. There is a technical bulletin issued regarding this problem. Alternatively SC 204 can be caused by problems in the PTR area/ITB area...
  13. Re: Ricoh SPC430DN Toner supply issues - solved!

    I have visited a lot of machines with this error. NOTE :-The toner pipes are identical for all the colours on the SPC 430/431 but on the MFD (MPC 300/400) it has a specific pipe for each colour...
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    [Error Code] SC 899 on MPC 4501/5501

    Hi, we have had a number of machines which show this fault when the the printer cable in plugged in (usually from new) or when large files are sent to the machine. All the firmware is at the very...
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    When training Ricoh colour products I always had...

    When training Ricoh colour products I always had a reliable saying to remember, generally "TWO GIG = TOO BIG!!!"
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    If you damage the socket in the machine (happens...

    If you damage the socket in the machine (happens quite often) you can look forward to having to replace the whole drive unit, to which the sockets are connected. This would take about half a day!
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    These rollers have a habit of doing this after a...

    These rollers have a habit of doing this after a certain lifespan, not just number of copies but hours of heating and cooling. That is one of the reasons why the Venus C2 (MPC 6000/7500) had to have...
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