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some random thoughts...

Everything on the same network? 192.168.1.xyz etc... could be a routing issue...

Is there an access range set on the copier?

If you manually change the ttl on one...

Using the correct driver/port?

Window's has a habit of installing the "Ricoh class driver"(which is garbage) with a WSD port...

remote firmware will be a .rfu
sd card firmware will be .fwu

There is no SMBv2/v3 for this model. It's old enough they might not release any firmware for it as they just released smbv2/v3 firmware for the MPC4502/5502 machines...

just need to take the nvram from the old controller and put it on the new one then enter factory sp and make sure all the serials under 5811 match...you'll probably have to change one.

Ended up being a firmware issue.

Network Support 12.100.1(latest available atm) breaks airprint...Rolled back to 12.99 and working as intended.

no luck

HTTPS is enabled

after installing the SOP the printer no longer shows up in the available printers list for airprint.
went through rtb 35r all firmware utd
device cert installed
...

"I put in a IP address and can go to the WIM but it is not showing up when I try to add printers on my PC with Windows 8.1"

you're not letting windows set it up with a wsd port and...

scanner sp 1012 user info release. set to 0

There's custom firmware for scanning to server 2012 which should also work for server 2016.

Ricoh

also check the scanner journal isn't full. we usually set it to do not print delete oldest...

Turn it on through control panel > programs > programs and features > turn windows features on or off

Make sure SMB1 is on. IIRC new win 10 installs have it off by default.

you can check using windows powershell with the get-smbserverconfiguration command

Is fax forwarding set up? Maybee the fax didnt get forwarded...

Awesome. Exactly what i was looking for. Thanks.

Does this model come with a security function like on ricoh's that will erase all user data and leave the machine operable?

Its the jumper next to the batteries. If you look close you can see an off and on on the pcb

Fax SP 2-103-07 set # of rings

ty

Thx for the reply.

per the customer we have to securely erase the hdd. we have a device thats similar to dban that prints out a label with the drive info stating the erasure method etc...

so...

After erasing the HDD what is required and what is the procedure for reloading firmware?

Background for those interested...Ricoh tech and we took over a xerox account and the salesman promised...

Was afraid of that. Thx for the reply.

A question for the Xerox people.

Are the Xerox machines similar to Ricoh's in that you can pull a hard drive out and erase it then reinstall and the machine will work, or more like Toshiba's where...