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Type: Posts; User: copyman20

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  1. Re: MS TLS1.0 and 1.1 deprecation affecting Office 365

    Some of our customer are getting intermittent 4803 errors. It was sort of hard to pin down what was going on because we test the settings with OK result. 20 minutes later 4803.
    We were going to...
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    [Error Code] Re: M6035 Non Genuine Toner Message!!

    Shaking the empty toner cartridge is the equivalent to slapping the (analog) TV when the picture gets fuzzy.
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    Re: SMTP Relay for copiers in 2020

    We use smtp2go as well. However, we help register the customer with the free account. This way, they own the account. If they loose the password, they can recover it.
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    Re: M2040 and Cloud Connect

    I think the rule is. If it doesn't have a touchscreen, No Hypas. And I think the M2040 only has a 2 line display.
    Now if you had a M2640, you can install hypas apps but you have to install the 1GB...
  5. Thread: J 508 jam

    by copyman20
    Replies
    3
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    2,122

    [Jamming] Re: J 508 jam

    A while back i had an issue almost like this on an older model (intermittent jams when duplexing if you feed from the 2nd tray). replaced all sorts of mechanical parts. turns out it was the main...
  6. Thread: J 508 jam

    by copyman20
    Replies
    3
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    2,122

    [Jamming] Re: J 508 jam

    have you check the paper size setting in the paper tray?
  7. Re: Resetting Printer to Factory settings using Prescribe

    After getting frustrated with this printer. i tried your suggestion with the DRDT tool. At first it didn't work, then i sent the "INIT" and "EGRE" commands again. once i turn it back on I was able...
  8. Re: Resetting Printer to Factory settings using Prescribe

    Ecosys P2135dn

    Thanks
  9. Re: Resetting Printer to Factory settings using Prescribe

    Thanks for the reply.

    I am trying to find a way to remove the KFS access code that is currently on the printer. I have tried re-initializing from the web-interface, i have tried the Prescribe...
  10. Resetting Printer to Factory settings using Prescribe

    Hi all

    Does anyone know the Prescribe command that resets the controller of Kyocera printers back to factory?

    Thanks
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    Re: kfs frustrating lately

    If you have problems with KFS, you need to talk to Jesus. He is the one that sends all of the notifications from KFS.
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    Navigate Print system

    Greetings

    Anyone have an idea how this Navigate web to print solutions. Is it anything like EFI Digital Store Front?

    Navigate web site does not tell you anything. Click on a link and it take...
  13. Re: TaskAlfa 6002i Intermittent transfer problem

    Turns out to be a machine problem. we replaced the device with another brand new device and it worked.
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    Re: KYOCERA TA 5500i FAULTY MAINBOARDS

    What's the date on the firmware?
  15. Re: TaskAlfa 6002i Intermittent transfer problem

    This machine was hooked up to a Copytrac system. And we think it has something to do with that. The customer gave us some more info that she did not initially give us.

    Some print jobs that they...
  16. TaskAlfa 6002i Intermittent transfer problem

    Greetings all

    Have a band new machine sent to a Demo and after a week it intermittently will print out a job and it looks like the transfer is not working. The next job work fine.

    Has anyone...
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    Re: Format HDD for Sharp MX-M623N

    Thanks Faxman

    I really just want to take the damn drives out of the devices at the customers office and give it to them. that way I am out of the picture.

    just a little nervous because I...
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    Re: Format HDD for Sharp MX-M623N

    Thanks for the reply

    So if I were to just remove the HDD and replace with a different one of similar size, the device will still work? no firmware residing on the HDD?

    And if I do surrender...
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    10,146

    Re: Format HDD for Sharp MX-M623N

    thanks for your reply.

    I will try that

    Thanks again
  20. Replies
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    10,146

    Format HDD for Sharp MX-M623N

    Greetings all

    Hope someone can assist with this one. Have a few of these models that are coming in from a health clinic but the manager wants either the proof that we ran a security format on the...
  21. Re: Difference in file sizes between Kyocera and Ricoh

    Thanks guys for the reply

    I was trying to compare as much as possible the same settings on both machines. the only difference I saw on the images is that the Ricoh was a lot more stark then the...
  22. Re: Difference in file sizes between Kyocera and Ricoh

    Both are set to B/W text. Compression is set to TIFF v6 on the Kyocera and modified Hoffman on the Ricoh.

    Tried changing the compression, it change the size maybe 1 to 1.5MB.
  23. Difference in file sizes between Kyocera and Ricoh

    Greetings All

    I am working on a scanning issue. we replaced a Ricoh MP5000 with a Kyocera 6501i. all the setting are the same 400x400 dpi, text mode, pdf.


    For the same scan, the file from...
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    Re: Kyocera fs 1135 No Power

    At least it was a technical problem. nothing like driving 30mins on a rush call because "the machine just died" and we have a report to get out in with in the next 2 hrs.

    Only to get there and...
  25. Re: Disable Unspecified media Type in KX Driver

    Rather than telling me how the drivers are configured and used, I was told that it was just window printing that they were having issues with.
    Turns out, windows printing was working fine. the...
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