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  1. Canon DR-G2110 weird striped scanned images

    This has been an intermittent issue on a new 3 month old new scanner with about 132k scanned images

    Color scans leaves a striped greenish blue bars in the image with the same black/gray pattern...
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    Re: 3353ci noises only in the morning.

    Thanks,

    I will look into this.

    It looks like QA N239 is the bulletin you are referring to.
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    Re: 3353ci noises only in the morning.

    Thanks for the reply.

    Looks like they had moaning / ticking / squeaking noises a couple months ago and the fuser was replaced then. Less then 10k. I didn't see gear dust when I inspected.

    I...
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    3553ci noises only in the morning.

    Hello,
    I have a customer that says the machine makes grinding noises first thing in the morning everyday, but then never does it again throughout the day.

    I was thinking fuser, so I had them...
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    Re: 2554ci iPhone prints hang

    I forgot to mention that it seems to be just 'photos' that are getting stuck. When I tested email, safari, notes the print job worked.

    Also different photos or pictures would occasionally work...
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    2554ci iPhone prints hang

    Hello,
    I have been dealing with a 2554ci where users are having problems printing form their iPhones.

    Customer prints a lot of photos from their iPhones of receipts and whatnot, job will get...
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    Re: M5526 transfer cleaner clog and stripped gear

    I wonder if just removing the "lump breaker spring" would work.

    It doesn't rotate, just vibrates.

    It seems the thing that was designed to break lumps is causing lumps.
    Maybe if the spring...
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    Re: M5526 transfer cleaner clog and stripped gear

    Awesome!
    Thank you for this. I couldn't find any bulletins on the Kyocera US portal.

    I just wish they would sell just the modified cleaner unit instead of the entire transfer unit.

    Thanks,...
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    Re: M5526 transfer cleaner clog and stripped gear

    The machines are on MA, so they are using OEM toner.

    I haven't worked on too many of these machines, so ill have to research into how the waste system works. I'm not sure if they machine detects...
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    M5526 transfer cleaner clog and stripped gear

    Has anybody ran across this problem on the Ecosys M5526 series machines, I haven't seen any bulletins, but have had 4 machines do this to me:

    Transfer belt cleaning unit is not removing toner and...
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    [CQ] Re: Xerox J75 White Spots

    Do you know the part number for the 2nd BTR HVPS? My old arse PWS has the BSOD and needs to be re-imaged
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    [CQ] Xerox J75 White Spots

    I have a J75 that has splotchy white areas in all colors, worse in lighter density

    Customer has two of the same machines, so I've already swapped out the primary transfer unit and the 2nd BTR unit...
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    [CQ] Re: Xerox J75 solid cyan

    The original part number off the board and manual was 105e21280

    The replacement board part number that I used and was able to find from a vendor is 105E19580, which is identical and is listed for...
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    [CQ] Re: Xerox J75 solid cyan

    Sorry for a late update... Took a while to get the board.

    It was the high voltage power supply board CMY that was at fault. Beck ordered for a long time, bit eventually found a vendor who had an...
  15. Re: xerox 700 integrated fiery software will not reload

    Case closed

    The problem was that I actually have a 700i

    And I need a different software for it
  16. Re: xerox 700 integrated fiery software will not reload

    I mount the iso as a virtual dvd on the PC

    The progress bar on the PC software install never goes past 0% and after 10-15 min says failed

    I've also made sure to disable firewall and do not have...
  17. xerox 700 integrated fiery software will not reload

    I have a xerox 700 with the integrated fiery E100-05 that wont boot.

    I was able to get a a copy of the system software dvd iso image

    I put the fiery dip switches to on, hook up a crossover to...
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    Re: 6002i poor image on status page

    It looks grainy like it's pulling developer on to the page, does it feel grainy? Check to make sure the drum charge roller holders didn't break during shipping. I don't remember, but does that dev...
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    [CQ] Re: Xerox J75 solid cyan

    Ok looks like there is a charge HVPS, PL 11.1 #13 105e21280

    I'm going to give that a try, not a dealer and Google isn't giving me any hits on the part number, do I'll have to make some calls to...
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    [CQ] Re: Xerox J75 solid cyan

    So you are saying mcu pwb may not be sending 24v signal? Is there a separate HVPS just for the BCR rollers? I'm leaning towards HVPS being the problem.

    I've tried new door switch, swapping the...
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    [CQ] Xerox J75 solid cyan

    I've got a J75 that is printing solid cyan pages, the machine will sometimes run fine then just start printing solid cyan over the image during a job. It actually consumed most of the cyan developer...
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    [CQ] 356ci faint cyan

    Hello tech community,

    I have a kyocera 356ci giving me hell. They cyan is very washed out and is causing colors to not look right.

    I have replaced the Dev, Drum, Transfer Belt, and Laser Unit...
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    [Jamming] Re: MX-2615 jamming from both trays

    I ended up just replacing tray 1 feed station, since I had a parts machine to take from. But pretty sure it was just that CPFD1 sensor.

    Funny thing is the customer says it has been running fine...
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    [Jamming] Re: MX-2615 jamming from both trays

    Thanks for all the replies!

    I did clean CPFD1 sensor, and would have expected a sensor to be more consistent (jam for me while testing), but I am going to go ahead and replace it.
    Both jam codes...
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    [Jamming] MX-2615 jamming from both trays

    Logs show a number of "TRAY1" jams consecutively, then switches to "CPFD1_N2" jams consecutively as they have removed paper from tray 1 and attempt to use tray 2.

    Both trays are 8.5x11 LEF
    ...
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