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  1. You know you network troubleshooting. How...

    You know you network troubleshooting. How refreshing (honestly). I'm used to trying to help people that don't understand what I mean when I say "save it to your desktop" and click the "start" button.
  2. Also, did you verify you have a cross-over going...

    Also, did you verify you have a cross-over going from the controller to the machine? Not a straight-though(patch) cable?
  3. I have had several people think their C1/C2 was...

    I have had several people think their C1/C2 was DOA. I had them:

    1) power both units down
    2) power the copier up and let it fully boot up until it says "Check Network Connection"
    3) Power up the...
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    Also, keep checking the error log. That ALWAYS...

    Also, keep checking the error log. That ALWAYS helps me figure out what's going on. If it can't communicate with the directory you know the issue is with the share path. If you're getting an...
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    When setting up scanning it is always best to do...

    When setting up scanning it is always best to do it EXACTLY as reflected on the target PC/server. To verify the target as the correct permissions \\ to the directory (from a different PC) and try to...
  6. It is possible to print to a 3200 series with a...

    It is possible to print to a 3200 series with a C1 even though they don't make the driver:

    Adding a Canon 3200 with a C1 to a MAC with Snow Leopard (OS X 10.6.2):

    Here is a quote to print from...
  7. Thread: Snow Days?

    by dinkyoaf
    Replies
    63
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    6,227

    Poll: I HATE that!!!!!

    I HATE that!!!!!
  8. Thread: Snow Days?

    by dinkyoaf
    Replies
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    6,227

    Poll: We have a pretty relaxed work place so it is up...

    We have a pretty relaxed work place so it is up to the techs. If we don't feel comfortable in it, we are not forced to drive.
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    I have heard of issues with them in the past....

    I have heard of issues with them in the past. They have changed owners as well as their technical staff as I understand it. I have not had any problems with them in the past year or so.
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    I assure you they are a legitimate company. ;-)

    I assure you they are a legitimate company. ;-)
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    IMO if the fuser area has a "clicking" noise to...

    IMO if the fuser area has a "clicking" noise to it it is usually just a flat spot on the rollers. It happens. So long as the fuser is working alright you should be fine. You could always pull the...
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    :-/

    :-/
  13. Ok I found out the controller is, in fact,...

    Ok I found out the controller is, in fact, proprietary. Anyone know if a software flash will allow me to use a different controller?

    Can we take the main board out of the machine the controller...
  14. Xerox WC Pro 32 Controller Swap - Possible?

    I have a customer with a Xerox WC Pro 32. He had issues with the controller to begin with. First the machine would copy but you could not get to the settings for the network controller. We sent him...
  15. Thanks All!

    Thanks All!
  16. HEAR HEAR! ...

    HEAR HEAR!

    http://www.corbisimages.com/images/67/5AA0EB1D-502A-4076-8E4D-3E32D49E660A/AABR003881.jpg
  17. Good to know. I'll have to give credit where it's...

    Good to know. I'll have to give credit where it's due!
  18. Ink dries. Toner is dry. Toner has a massive...

    Ink dries. Toner is dry. Toner has a massive shelf life.
  19. How do you gain Rep Power, anyway?

    How do you gain Rep Power, anyway?
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    AH why have I not thought about that!? Good...

    AH why have I not thought about that!? Good idea. Thanks. That's what sucks about being a tech. Sometimes you get so used to the complicated issues you forget to start with the basics. Or at least...
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    I have the file. send me a message or e-mail if...

    I have the file. send me a message or e-mail if you need it.
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    Excellent. Thanks Teckat. Well they had a bad...

    Excellent. Thanks Teckat. Well they had a bad storm roll through the area. Machine would still copy but all network functionality was dead. (Fiery plugged directly in to the wall - No form of surge...
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    c5185 NIC (print controller) part number

    Does anyone know the part number for the network card (print controller) and also the SCSI on the c5185? Customers Fiery got knocked from a storm and the replacement didn't resolve it. Gonna try...
  24. While we are on the subject aab1, I suggest you...

    While we are on the subject aab1, I suggest you stop being a moron. You are gonna run out of people to help you when you honestly need help.
  25. Replace the drums. Besides, if the drums...

    Replace the drums.

    Besides, if the drums don't resolve the issue, you have 1/2 of your next set. Besides that I really think it's the drum.
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