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Recently displaced technician with experience with Konica, HP, and Copystar seeks employment. 18 years experience and left as a service manager. Will relocate for the right offer.

He wants to use his everyday email account so definitely active. I also have used my own, which works perfectly fine from within my office on a similar machine. Doesn't seem to be the gmail account....

I was basing ports on this article:

https://support.google.com/a/answer/176600?hl=en

I have a customer that had scanning to email through a gmail account suddenly stop working. Tech support remoted in and said is was a networking issue. Customer was convinced that it was our machine....

Thanks TMaged, found the QA. Rarely do I go to the portal because I hate windows explorer.

They are not compatible. I found this out the hard way. It will kind of fit, but the dev will keep popping out of place.

So, went back to the site today and, sure enough, the cleaning auger of the transfer belt was backed up and impacted with toner. Vacuumed out all excess from the transfer belt and all recycling...

If it was a transfer belt issue, wouldn't the background be in all 4 colors for a color print? I've looped the sample I posted, obviously a color print, not even a hint of the other three toners in...

I have a CS 2551ci with grey background on the front of internal prints that kind of looks like a dirty charge roller. The back side of a single sided print has grey streaking that resembles cleaning...

I work for a very small company and recently had to let go of a technician that just wasn't ever going to be a technician. My boss has asked me to come up with some sort of hiring test to see if a...

I have a 5501i that occasionally, and I mean very occasionally, will shift the copied image 4 inches up the page (towards the back of the machine). It seems to occur only on copies or scans through...

That's what I'm afraid of.

I have a customer who has a FS-1135 in a very small machine shop connect by USB. He'd like to scan to e-mail or SMB, but I can't even figure out the TWAIN driver on the thing. Surprised I haven't run...

It appears that black cat was onto something about the machine detecting the wrong network speed. Switching to 100mb full from auto immediately created the off-line state. Changing it to 1000 seems...

I have a customer who has had nothing but problems getting this machine to play nice with their network. Recently, and randomly, the machine goes off line, some times for everyone, sometimes just a...

Neo,

One thing to check is the type of energy saver and low power mode you have set on the machine. Default times are ridiculously low. I usually set low power to 15 mins and sleep at 30 mins for...

Currently, a change of drums (for unrelated image issues ) has this machine behaving. I rechecked the bulletins for this model, but don't see anything that relates. Could you clarify where you found...

I have a 5300dn that looses it's color alignment every few hundred, maybe 1000 prints. I've done most current firmware and all of the drums. Sometimes it will get a few millimeters out of whack. Any...

I used to get pissed having to shell out cash to someone to cut my hair, and I was never really satisfied with the outcome, or maybe just didn't feel I got my money's worth. Buy a clipper and a razor...

My first exposure to "computer games" was playing Oregon Trail on a teletype hooked up via telephone coupler style modem to a mainframe at the U of M. around 1977 or 78. Obviously a text only...

Knowing you, you've been here already, but... I go through a lot of torque limiters with hairline cracks in them. Part Number 303JX07400. If I remember correctly, there are some cosmetic differences...

I agree with Darry, any color info will become a composite image. We had a customer that we had to prove this to by magnifying the image. I also had a customer that loaded 3 versions of the driver...

This may seem excessively obvious, but did you check the white reference on the bottom side of the platen glass? I've seen where a customer will spill a coke or a cup of coffee on the platen and have...

I fought this for quite some time myself. Someone, don't remember who, suggested trimming the plastic guides for the tank tread like tires that stack the paper. It's kinda time consuming, but it...

Tension springs were at max. Resolved the issue by trying all the different paper type settings. Thick 2 seemed to be the most acceptable.