Been away hence the late reply. We had 3 different engineers out and the first two said it definitely wasn't right. A new fuser made no difference (but we'd already bought one after the first one...
Type: Posts; User: WoodyC
Been away hence the late reply. We had 3 different engineers out and the first two said it definitely wasn't right. A new fuser made no difference (but we'd already bought one after the first one...
Does anyone have a M806? I've a small problem with ours and wanted to hear from other owners if possible.
Basically on startup it makes a clunking noise twice from the fuser area and sometimes...
Yes it does it either way. Sometimes it just seems to curl but other times it's almost like a fold.
Our C5501 has developed a strange kink/wave on the trail edge of a printed sheet. This is a 1200 sheet SRA3 100gsm job - paper fresh from packet.
32702
It never used to do it and our engineer...
Glass located. It was pretty dirty but it hasn't solved anything. I think I'm not going to get anywhere with this as it's using the old drum from the other machine. Will have to wait for the tech...
Thanks for the reply Moza. I haven't - not sure where it is. It does make sense though that if the dev units are swapped and the problem's still there then it can't be the dev unit, correct? I...
Hi All,
having some probelams with our 1357s. Both machines have been out now since Monday. On monday our tech ordered a drum for one and a dev unit for the other. Today we we're told that the...
Thanks Tonerbomb. Have done that and the motors are activating, but I still can't get them to release. Will have to wait till they can come in.
OK, changing the clutch seems to have done the job. But now there's another problem, which I will call about tomorrow but just in case anyone knows - is there a way to release the toner bottles when...
Thanks everyone, sorry for the delay posting back. Aparently it's a clutch fault. A new one was fitted yesterday but unfortunately the engineer managed to snap a circuit board in the process of...
Well that's strange then because the print quality is absolutely fine.
Thanks for the reply Tonerbomb, I'll get him to check that if he hasn't. Would we have quality issues with those problems?
We have 2 1357ex Pro's here but one of them is giving me no end of grief. Count is about 3.5mill and for the last 4 or 5 months we have periods where it just keeps throwing up a functional problems...
Thanks for the replies.
Jotunn - we already have 1gb in there. Would 2gb really make that much of a difference?
Mick - I see if I can get a 305 on loan but failing that I'll try and find...
Thanks for the reply Mick. Ignoring cost do you think the speed increase is significant enough to warrant an upgrade?
Hi all,
we currently have a konica C5501 with ic-408 Fiery which is, for the most part, capable of producing the jobs we have. There is one complex job though that takes a long time to RIP and my...
Hoping someone can help. We have 2 1357ex pros and have been having recurring problems with the print becoming faint. Our service provider always fixes the problem but it never lasts long. ...
An update. Just had a phone message to ring the Company in question as the engineer says nothing can be done to stop the toner/dev dropping. Now waiting for them to return my call.
Stirton - We...
Thanks all. I've just checked the book and the service wazs done at 155k Black, 31k Colour. Parts changed were Black Drum & Dev, Charge Corona and a service kit (according to the log). I'm still...
Hi Merlin,
Thanks for the reply. Don't worry, my expertise extends only to opening things - it's under contract so anything more than opening a door is not needed. I just thought I'd have a sneak...
Hi All,
first off, I'm not an engineer - but I do have a lovely collection of screwdrivers. I'm having some print qaultiy issues with our recently installed C5501. It ran beautifully (albeit...