I don't think I ever found a fix. It was an intermittent problem, and I didn't have a lot of time to spend on it. I switched jobs not long after. Are you having the same issue? Any new symptoms?
Type: Posts; User: freginold
I don't think I ever found a fix. It was an intermittent problem, and I didn't have a lot of time to spend on it. I switched jobs not long after. Are you having the same issue? Any new symptoms?
Thanks, unfortunately IT policy doesn't allow install of non-approved programs. Is there any other way to import a 363 address book to a 364e? Any KM web-based tool?
If there's no option besides...
Does anyone know whether you can export an address book from a bizhub 363 and import it into a 364e? We have a 363, with a 364e coming online soon. I'll be able to test it once it's live but if...
For printing, make sure that you've disabled auto-duplexing in the print driver. On Windows, do this in the Control Panel, under the print driver's properties. Also make sure the copier is set to...
That's a good point. A lot of times, especially with weird electrical problems, you may have to try a couple (or more) different boards before you figure out what the problem is. If you don't have...
Still got mine, too!
If you don't go with the contract, make sure (1) that those parts are genuine before ordering them, and (2) that if you order the developer by itself, instead of as a whole unit, that you know how to...
That's a good point about the binder. I don't know that model specifically, but finishing attachments like that are typically not made by the machine manufacturer, and often can cause serious...
Online Ricoh training is generally only available via their online learning website, which you have to be a Ricoh-certified technician or manager to access.
I assumed when you said you were getting the parts and toner from eBay that you meant genuine OEM parts. If you're buying compatible/third-party parts and toner, I would strongly recommend staying...
If those numbers are right, then I'd agree, that's not worth it if you don't think you'll need service very often. Just make sure that you're taking into account all of the consumable parts that...
No experience with Minolta production machines, just Ricoh, but in general I would recommend a service contract for 2 reasons:
#1: Once you add up the cost that you'd pay for toner, developer,...
What's the meter? Could have a bad toner motor.
Does the router have a built-in firewall? It could be blocking SMB.
Have you tried using the laptop's IP address rather than host name?
Any chance the print driver is set for a different paper setting?
Can you ping the laptop from the printer? What OS are they running?
Someone correct me if I'm wrong, but I thought the printer models didn't have a special SP mode.
Aside from all the stickers and decals, probably several boards. Look through the parts manual and see which boards have dual part numbers (i.e. a part number for the 4002 board and a different...
As far as printing from the computer, if you change the print driver preferences to the same Thick 1, that should resolve your issue of only printing 1 copy. The mismatch is because the driver...
From everything you've said/tried so far, the new ITB unit will most likely fix the problem.
You might want to try stopping the page first, to verify that it's the fuser before ordering. If the marks are on the page before the page reaches the fuser, it's most likely the image transfer belt...
If you touch the print on the page, does it come off on your finger? If so that would indicate a problem with the fuser as well (not fusing the toner to the paper).
This definitely seems like a fuser issue from what I can see. On the C830dn I believe the fuser is just a single unit, so if that ends up being the problem, it's a very easy fix (though somewhat...
If you stop the print before the page gets to the fuser (after it's exited the PCU/transfer area) is the ghosting there? My guess is something in the fuser, but this is a good way to narrow it down....
That sounds like a firmware issue. sc899 is a network/print error -- I've seen it happen a LOT when printing pages from the internet, especially pages with ads on them. One workaround is to have...