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Type: Posts; User: freginold

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    Re: HP CLJ 3800 prints color pages in b&w

    I don't think I ever found a fix. It was an intermittent problem, and I didn't have a lot of time to spend on it. I switched jobs not long after. Are you having the same issue? Any new symptoms?
  2. Re: bizhub 363 / 364e address book compatibility

    Thanks, unfortunately IT policy doesn't allow install of non-approved programs. Is there any other way to import a 363 address book to a 364e? Any KM web-based tool?

    If there's no option besides...
  3. bizhub 363 / 364e address book compatibility

    Does anyone know whether you can export an address book from a bizhub 363 and import it into a 364e? We have a 363, with a 364e coming online soon. I'll be able to test it once it's live but if...
  4. Re: c2051 always auto duplex - can not get it off...

    For printing, make sure that you've disabled auto-duplexing in the print driver. On Windows, do this in the Control Panel, under the print driver's properties. Also make sure the copier is set to...
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    Re: BW Production Printing Headaches

    That's a good point. A lot of times, especially with weird electrical problems, you may have to try a couple (or more) different boards before you figure out what the problem is. If you don't have...
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    Re: RICOH training

    Still got mine, too!
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    Re: BW Production Printing Headaches

    If you don't go with the contract, make sure (1) that those parts are genuine before ordering them, and (2) that if you order the developer by itself, instead of as a whole unit, that you know how to...
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    Re: BW Production Printing Headaches

    That's a good point about the binder. I don't know that model specifically, but finishing attachments like that are typically not made by the machine manufacturer, and often can cause serious...
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    Re: RICOH training

    Online Ricoh training is generally only available via their online learning website, which you have to be a Ricoh-certified technician or manager to access.
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    Re: BW Production Printing Headaches

    I assumed when you said you were getting the parts and toner from eBay that you meant genuine OEM parts. If you're buying compatible/third-party parts and toner, I would strongly recommend staying...
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    Re: BW Production Printing Headaches

    If those numbers are right, then I'd agree, that's not worth it if you don't think you'll need service very often. Just make sure that you're taking into account all of the consumable parts that...
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    Re: BW Production Printing Headaches

    No experience with Minolta production machines, just Ricoh, but in general I would recommend a service contract for 2 reasons:

    #1: Once you add up the cost that you'd pay for toner, developer,...
  13. Re: Print / Copy quality is very poor on RICOH MP-2554SP. (Corona Series)

    What's the meter? Could have a bad toner motor.
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    Re: SCAN TO FOLDER

    Does the router have a built-in firewall? It could be blocking SMB.

    Have you tried using the laptop's IP address rather than host name?
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    Re: MPC2051 not fusing only when printing.

    Any chance the print driver is set for a different paper setting?
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    Re: SCAN TO FOLDER

    Can you ping the laptop from the printer? What OS are they running?
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    Re: Ricoh SPC430 Special SP mode

    Someone correct me if I'm wrong, but I thought the printer models didn't have a special SP mode.
  18. Thread: MP4002

    by freginold
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    [Misc] Re: MP4002

    Aside from all the stickers and decals, probably several boards. Look through the parts manual and see which boards have dual part numbers (i.e. a part number for the 4002 board and a different...
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    Re: MPC 3003 Printing probles

    As far as printing from the computer, if you change the print driver preferences to the same Thick 1, that should resolve your issue of only printing 1 copy. The mismatch is because the driver...
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    Re: SP C830dn smudges/ghosting in margin

    From everything you've said/tried so far, the new ITB unit will most likely fix the problem.
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    Re: SP C830dn smudges/ghosting in margin

    You might want to try stopping the page first, to verify that it's the fuser before ordering. If the marks are on the page before the page reaches the fuser, it's most likely the image transfer belt...
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    Re: SP C830dn smudges/ghosting in margin

    If you touch the print on the page, does it come off on your finger? If so that would indicate a problem with the fuser as well (not fusing the toner to the paper).
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    Re: SP C830dn smudges/ghosting in margin

    This definitely seems like a fuser issue from what I can see. On the C830dn I believe the fuser is just a single unit, so if that ends up being the problem, it's a very easy fix (though somewhat...
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    Re: SP C830dn smudges/ghosting in margin

    If you stop the print before the page gets to the fuser (after it's exited the PCU/transfer area) is the ghosting there? My guess is something in the fuser, but this is a good way to narrow it down....
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    Re: data in light

    That sounds like a firmware issue. sc899 is a network/print error -- I've seen it happen a LOT when printing pages from the internet, especially pages with ads on them. One workaround is to have...
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