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Any consumable that is overlife can make the DV unit fail, for example, if the magenta drum is overlife, it needs replacing, the k dv will keep on failing until the other units that are overlife are...

as well as "Server connection error" do you get a network error code - though some of the SMB network error codes don't give much of an indication

How would I know you have - you haven't said that you have, I'm not a mind reader. I personally find the use of an exclamation mark "!", after a comment very rude....but that's just my personal...

Have you loaded the latest FW, or tried the boot rom

I had no choice, had a brand new device, constantly sending me C5372 errors via CSRC - luckily the customer was unaware, however, since updating the FW over a week ago, I've had no notifications

What is it they say "You can't fix stupid"

I was going to comment the same - but i thought, it's probably my paranoia too :D

I normally strip the unit down completely and lubricate everything

I've installed it on 2 devices - when you go into the Network - Email settings - Email TX (SMTP) settings - you have the option to turn it on. I don't believe that you can do it remotely (PSWC) as...

But if you use the 8 series native driver for the iseries, you can't use Account Track/User Authentication

Have you finished removing it completely from the old device, once you've removed it, you then have to print off the deactivation complete code, then enter that into the LMS. Are you using the...

totally get where you're coming from - have always stayed away from universal drivers, could never seem to get account track/user authentication to work. Been getting customers complaining that...

That's why I've put the "Connect to Weather" free app on our office device - that's now the screensaver

Konica Minolta’s Connect to Weather app displays the current weather conditions right on...

We've just got our office device with marketplace on - i play around with it occasionally. I use the free apps, just to experiment, our device displays the weather for the next 4 days :D

it looks to me like you have dirty printheads, all of the colour ones need cleaning. the reason why the "black" has strips when printing in colour, is because it's using all the colours to make the...

in their bulletins KM are now advising to use the universal drivers for printing, as opposed to model specific drivers. when using device specific drivers, we are finding that devices are often...

I'm guessing it's the web browser - try this link, you may need to copy and paste into your browser. You'll need the device s/no lms.konicaminolta.com/LicenseFree/KM/support_free.aspx . Depending on...

Found it - but it looks like it's the "User settings" you can lock - change softswitch 71 to HEX 08 - but you have to use the admin password - sorry to get your hopes up :)

I can't remember how, but I'm sure you can lock the "Utility" section with a password, and then have a separate password for "Administrator setting" - . remove address book from the front screen - so...

if you're going to transport it in a vehicle, try and tie it down, but don't bend the scanner. I've seen a machine, that wasn't tied down, somersault - when the driver braked and the document feeder...

There are different types of storage board, and depending on the type, you will need to load the appropriate FW for that board, for the C250i, for the new Phison storage board, you'll need to load...

Had a C450i with a noisy exit - ran it whilst pushing down the lower exit rollers, so that they weren't turning - the squeak stopped, stripped down the exit unit completely, cleaned and lubed...

set up "user authentication" - put the password/user name into the print driver, then set up "Public user" on the device, so they don't need a password

I'm guessing that when you moved it, what ever part is indicated as open, opened during the move - so close it :)

TBH, I'm not sure that'll make much difference - it's due to the quality of the belts - they're crap, as I said before, it's the same part no on the previous series, but the quality is completely...