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I have a client with this machine that they are donating. They want to wipe the internal hard drive(s). Is there a way to do this through the menus? All I can find on Ricoh is this (which does not...

slimslob originally said to use Custom Firmware B222_NCS_v5.20_LRC0355. That did not work.
Tech just installed Custom Firmware B2215605L_LRC0451 which worked!

Thanks all!!!

I can only be as sure as that is what I told the technician to install. Any way to verify?

I'm on site at the client's office today and have done some testing and it still is not working.


I can ping the machine's IP address no problem (10.10.10.5).
I have that machine as primary...

Thanks Slimslob. We had a tech just install it this morning... but still having problems. I've used \\server\sharename\folder and \\10.x.x.x\sharename\folder and both are still failing. Any tips...

Thanks, guys! I was afraid of that. Tech said they don't have a firmware update to fix... and I hate the idea of FTP with clear text passwords. Maybe we will setup email... but once again sending...

My client just upgraded their server to 2012. We are trying to setup the SMB scan destinations.

I'm 99% sure the paths, authentication, etc are correct... as they have not changed much from the...

teckat... thanks for the link... but that is a brochure... and I'm looking for some sort of manual on how to set this thing up for my users.

I think I finally figured out that I needed to...

Well... THERE'S my problem! :)

So, how do I get an XP machine to be able scan? What was the purpose of the copy guy selling them a CT-2 kit??? If there a manual somewhere?

I really hate...

I'm trying to setup the scan functionality of an ir2200 at one of my client's remote offices.

I have done this on their ir6570 by using the browser interface. I have it so they can scan and...

Canon U.S.A. : Support & Drivers : imageRUNNER 2200

Yes... but no help. I have now tried this on 6 different machines. 3 XP SP3, 2 Win7, 1 Server 2003. None of them get the scanner as an installed device.

Screwtape... I know you are trying to help... and I appreciate it... but you aren't reading what I am writing.

I understand how to scan a document with applications. The problem is that when I...

There are no scanners showing up on either machine. On Server 2003: If I go to Control Panel, Scanners and Cameras... no device is listed there. On Windows 7, does not show up under Devices &...

I'm there server admin on both machines. So I don't see it being user rights. I'm just plain perplexed.

Yes... but still no scanner device able to be selected on either Win 7 or Server 2003.

I must be missing something.

We have an imageRunner 2200. I have the ScanGear Tool v2.2.1 installed. I have detected the printer / scanner properly (10.10.15.250). I select it, and test. All...