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To be honest, If you can't check a lamp you need a new career

Matsan

Do I take it you are a user rather than a technician ?

The transfer belt unit is not that expensive, Less than a PM kit.

The most common problem is the transfer belt moving to the back causing 4520 codes.

This is a well known problem dating back...

Have you tried ordering the mod mylars lately ?

They come back as no longer available, I am based in UK.

Second transfer voltage is the only way to improve it unless anyone else has any ideas....

I'll put my money on one of the three fuser lamps in the upper roller

Check all three as well as the one in the lower roller.

I could take offence to that

But I won't ;-)

Thanks for the info

The machine was upgraded before I could play anymore.

But a good one for the future!!

Corona wire slips of seating during transportation.

Take out corona, wire should be in the centre of the square slot, If not just touch lightly with a screwdriver and it will ping back into place...

It's a common problem with 6000/7000

no fix as far as I know from KM

I have had some success from doing a full CQ setup with a GOOD QUALITY PAPER

Problem can disappear for months then return...

Looking at the PDF I would say maybe rotational,

You have replaced most things I would try swapping the Magenta drum drive with the Black drum drive

Really easy job, Back off m/c remove Drum...

The only on thick paper would part of it would point me in the post transfer stage of the process.

The black mylar by the transfer roller if it is still on try removing it, This can cause other...

woundn't be something stupid like serial numbers of finisher not programmed in on body.

Hi

Yes I have tried connecting my laptop to it, Still no Luck

I do this so much setting up scanning and such it's just really annoying now

I was thinking about upgrading the firmware but I...

Hi

Thanks for replying

Yes sorry I should have mentioned that,

I have tried that but it only affects the admin password for machine not web browser.


I am a trained tech and have read...

Hi

I have a C552 at a Customers and they cannot get into admin mode on the web browser

I have reset it on the machine
Done a Data clear
Formatted the HDD Physical and Logical

Without...

Yes I had this problem a while ago

Terrible finishers, In the end was the modified exit rollers that fixed it. Even when I fitted them I thought it would not cure it BUT IT DID.

If you want...

This must be a USA thing as it is Mplus in UK

I completed Expert in colour and wanted to take Master in colour but was told you have to do two Expert modules before you can go for Master level.
...

Is there a similar reply to a out of paper message?

To ask a silly question

you are not printing to the hold queue are you??

About the power outage thing though I think a reload may be in order

A reload is common procedure for any tech. Are...

Main cause of this used to be a cracked gear on the transport or reg clutch

Just double check the plastic gears when its not under stress it can be difficult to see clearly.

Brush too big on...

cheers thanks for replying, am I looking for a power backup or just lacking voltage ??

Hi all HP Experts Can you help me please, I have a 2025 that resets after power off (Meter readings back to 0 and asks for Language and region). I presume the back-up battery is flat but I can't...

Yep I see Three. I got as far as expert colour, I did want to do master colour but you have to do two expert modules to do a master module and I can't be bothered to do another expert module.

Wow some very highly trained people

I've been in the job for 20 odd years and never done the training online

I think for most courses you only need Digital and colour basics so most people I...

Just curious how much of the KM Mplus people have completed , If any...

IE:

Outward
Professional
Expert
Master

Or do you just think it's a waste of time,