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Quick update on this issue, the latest SharpOffline file has this infomation:

F2-40 (Toner empty sensor abnormality K), after replacing dev, dev tank and PCU PWB
ADVICE There can be arcing...

Many thanks for the update and info Wazza ;)

FYI, the first time we saw this issue, we immediately changed the K dev unit as the first option (already modified for the seals). The fault has...

Thanks guys.

Wazza,

The new toner seals and cover were fitted (from April production cut-in if I remember correctly)

I think I am on the right track with the toner contamination of the...

Hi guys.

I currently have two seperate MX-5001's dumping black developer every couple of months.
The developer ends up in the waste toner bottle.

I've done a search here and noticed a couple...

Many thanks for that.
I eventually found a CD on site with a network utility.
Once installed, this gave me the IP address of the Riso.
Although the Riso had been deleted from the Printers folder,...

This is a favour for one of our new Sharp customers.
She accidentally deleted the Riso RP3700 from her Printers folde and the port is now beng used by the new Sharp machine.

I have never worked...

Gas springs? :rolleyes:

Oh, those heady days of 5028's

Had this problem only yesterday.
It's already been mentioned in the thread, but I was using IP printing.
Exactly the same symptoms.

Deleted and reinstalled using Appletalk...worked straight away.

I've been running Vista Ultimate for a few months now.
The install/fine tuning wasn't a painless exercise but soon got everything ironed out.

It has worked flawlessly ever since.
I was...

None if possible.

I sit in my office waiting for someone or something to ***ck up

I remember one from my early days at Xerox.

Can't remember the model now, but it was a low volume machine.
I was new to the industry and inexperienced.
It was a clamshell model and I was...

Fair point, I did lose sight of the origin of the thread.

I think 'Lots of Driving' pretty well covered all the bases.

I think the point about the board wiring is a valid one though as it is...

It's a bad sign when you go to a multivendor tech forum and see a thread entitled...'Man - I hate this model' and you know before you open the thread which machine it is going to be.

Do anything...

Thanks for the heads up...

The switch it is then!

Thanks Neil..

I had a response from NRG's TRC today and they have seen the problem several times.

The fix is the front interlock switch on the far right cover of the bridge unit.

Customer complains of jams, roughly in the post fuser area, but never witnessed by me.

SMC sheet records no location jams, but a number of 'Power On' jams.

On further investigation, the jams...

Detection Conditions:
- Timing & Condition -
The main control board
does not receive the
FGATE signal from the LD
control board. This can
occur after the Start key is
pressed (the image...

As far as I am aware uploading to SD then later restoring would also revert the machine back to the original (unknown) admin pasword.

SP7804-011

user=supervisor and password=supervisor should get you in.
Supervisor mode allows you to 'supervise' administrators.

You should be able to change the details from there.

Thanks for the reply iMind.
Unfortunately User Tools/Scanner Features are not available on the MFD when a Fiery is fitted.

I've had a reply elsewhere which I think may be on the right track,...

I have a customer in a MAC OSX environment with a Fiery E5000 hooked up to a Nashuatec MPC3500 importing scans into Photoshop CS2.

They set the resolution in Fiery Remote Scan 5 to 600dpi.
The...

Welcome aboard Ryan from another recent member.

There is a wealth of information here.
Take, and remember to give some back where you can.

Sharing is the name of the game!

I've seen the control panel cause this problem.
Disconnect it and re-measure the voltages.
Failing that, disconnect all but the input connectors to the PSU and reconnect one at a time until your...

To change an Administrator password, you need to log in as a Supervisor.
The default is usually username=supervisor password=supervisor

This will enable you to 'supervise' the administrator...