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I checked the AC voltage in at the DC power supply it is good, no voltage coming out of the DC power supply. Replaced the DC power supply still wont turn on and no voltage coming out of the power...

I have a customer that is attempting to print multiple duplex sets (10 sets) of a 20 page pdf file on win 10 computer it starts to print then comes up with this message:

"Printing multiple copies...

Iowatech; your answer makes the most sense and it also explains why when you remove the ink cartridges the machine boots up into the regular menu screen and why HP says replace the product.
The...

This is what I found out about the code.

The spittoon level is too full during OOBE. The product may be attempting a second OOBE.
This is a very rare error condition. If this error occurs,...

That code is on the printed error report

2 questions

1 - Where can I find a list of the event codes?

2 - What does this code mean? I went on HP site and found another machine with this code and they were saying ink level warning...

Got with Konica and they said there is an update to the main control board and the print head. They recommended replacing the machine under their warranty swap out program.
So that is what we are...

It is under special firmware

Version GE2-R6 6/25/2009


...

I got a HDD from konica that did not have board attached so did not use it. Instead I pulled one from another machine - formatted it and still intermittent D096.
I now have machine in shop (took...

Code

D096



Description
Hard disk access fault
HDD is damaged.

:)Scan Lamp and scan drive board fixed issue:)

I have an almost new C368 with error code 9401. The scan lamp does not come on our tech support said it was the CCD I replaced it and updated the firmware no change. I think it is either the scan...

I have a government print shop that wants to purchase a second HDD for their removable HDD. One HDD will be used for non classified use the second one for classified use.
Is this possiable if...

when you do a firmware update on the 4series first format your usb to fat32 then (the current firmware I use is GC8-70 this firmware solves about 250 different weird problems) copy all the files in...

there are 4 one way gears in the fuser drive system that will slip on heavier weight paper/card stock they will work on regular paper - have a tech replace them.

I have 2 Konica 1050's at one customer they run average 800K a month as with the canon the more you run it the better the machine runs - as a rule of thumb if it is a production machine (color or...

I agree with graphicmood watch where you do it I had another tech do something like this in a print shop with limited airconditioning and the lasers overheated so I had to live with the call backs...

It seams to be a common issue latly I have gone through 5 so far this year it dosen't matter if the customer touches the panel or presses it. HDD's on the large production machines are also starting...

In the past when I had a call first in the morning away out there I would generate a call in my local town (guess what they weren't there at 07:00) that allowed me to start my milage local at the end...

I remove the spring because that is what Konica recomended to do when I went to training on this model and any others that use the same type of system.

Good luck finding parts!!!!!!!!!!!!!

Sorry no can do - the auto rotate works for copying only

go to softswitch settings in the service mode and select switch 418 bit 3 and set it to a zero turn the main power switch off/on and this will change it. this works on 250, and 350 also

does not require special firmware it is a dipswitch setting. will post it later.

Check the Fuser Drive Gears There are 4 one way gears on the front of the fuser unit that will cause this problem (I cary them in stock because of various problems they cause) also on the exit side...