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Got it but it won't attach in either IMGC or zipped format. Any suggestions?

I agree with D_L_P, you might also want to go into the control panel on the two laptops and go to Control Panel>Network and Internet>Network and Sharing Center>Advanced Network Sharing and make sure...

Customer puts a black and white photo on the glass of a color copier and asks why the resulting print hasn't been made color.

It's easy to label them evil but it goes both ways. Why are we inciting them with these unneccesary military exercises? This may be the fruit of keeping a nation at war for 60 years, in which time we...

I can dig it, Jules. Most of the time that's the best tactic and very professional! Most of the time what goes on in someone's private workplace is none of my business, unless I have a personal...

hey Jules, is that quote you have there from Yellow Submarine?

eavesdropping is unavoidable sometimes if the printer is at the center of the office. what do you do in such a situation, put in earplugs? that's real professional. each brand has its own unique...

Not a lot of prints on the unit so drums should be good. If you mean by restarting the developers, re-initializing the TD sensors, never do that. You will have to replace the developers and make sure...

Thank you for allowing me the privilege of joining tech discussions with y'all. I've been a copier repair tech for over 25 years. I don't have to tell you old timers that our way of life is long gone...