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Thanks for the suggestions Exok, I have replaced the feed, nudge, and separation rollers, also tried another paper cassette thinking that the lift mechanism might be "off" on one side, and also made...

When this machine pulls the paper out of the paper cassette it's pulling it cockeyed. There is no obstruction in the path, but as soon as the feed roller starts pulling it, it starts to skew the...

HP LaserJet 9500 displaying error code 59.A0. I’ve removedthe ITB cleaning blade and reseated it, but the code persists. I put themachine in diagnostic mode and ran the transfer motor test, and belt...

Hey guys, took another jetdirect card swapped it out and boom. We're printing again. Thanks for the help!!!

Thanks for the tips guys. I'll let you know what happens.

The problem on arrival was blank prints including internal prints like the configuration page and demo page were all printing blank. I removed all toner cartridges and transfer belt and cold reset...

The Problem: HP LJ P4015tn will not print even internally generated prints like the configuration page as long as the duplex unit is installed. If I remove the duplexer and cycle the power on the...

Thanks for the tip prntrfxr. I tried that but saw no change, and customer didn't want to spend any more on this printer. Thanks again.

I have no color image on any of the color drum units, but the black looks great. Thinking this could be a HVT problem. Any other ideas?

My customer wants to assign user codes so his employees have to log in to the machine in order to print and copy. If anyone can tell me how I can set this up on this machine your help would be...

Trying to connect this machine to the network (TCP/IP) I go into Key Operator Settings arrow down to "Energy Save" setting and can't get any farther than that. The next item on the menu should be...

The screen displays Internal Error BB_DataMgr.c447ROOT Power On/Off. I turn the power switch on and off and message comes back. Is there any way to reset this machine? Is this a main board problem?...

The OS is Windows 7 Enterprise, using Sharpdesk to scan PDF file to e-mail (Outlook) I get the file in my email, but I get a message that the document can't be read and the file won't open. Any ideas...

Thanks for the tip igi, should I clean and reset all memory dims or do you have a specific one in mind?

Thanks for the reply mojorolla, but which SIM 63-?.

Ok this is weird... copies made through the adf or from the glass come out with what looks like "slashes" or "/" all over the copy in perfect rows and evenly spaced. These "slashes" are made of 5...

Got it. Found the plastic coupling on the toner motor broken and not properly engaging the toner cartridge drive gear. Thanks for your tips!

This machine displays f2-02 code. I've replaced the toner cartridge (generic) and I replaced the dv unit with a used one that I had in the shop. I've used Sim 10 to activate the toner motor with the...

When I stop the copy mid cycle, there's no image on the front-facing end of the drum (or at least its not developed) Mag roller is fully coated. Counter page prints out same as copies (blank on the...

Ok. Ran U130. Mag roller is fully coated but still only getting about half of the image on the copies/prints. The side of the copy towards the front of the copier is blank. When I stop the copy mid...

Thanks for the quick reply Kidaver. No I have not run U130, but I did run U100 and U113. I'll run U130 and let you know my results. Thank you much.

This machine has about 300K on it. When copying from the ADF I was getting a void down the middle of the copy paper about 1" in width, when copying off the glass I was getting a black line...

This machine is also displaying a code 116-386. Does this have anything to do with the hard drive?

I'm getting a message asking to reboot the printer. Is there a specific procedure for doing this? Any help is appreciated. Thanks.

After running Sim 50-22 I'm getting a Sub Magenta Front error 31. What does this refer to and how do I fix?