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Type: Posts; User: BHM
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Administrator Mode>Security>Restrict User Access>Change Job Priority
About 6 months ago, we got a call about a small Konica 4420 printing hundreds of pages of gibberish. Printed until it ran out of paper. This would continue to happen once every few weeks or so. Did...
New update. We were able to confirm it will print out the POP emails except for the ones it needs to print out.
They use a program called NovaLink to receive faxes and then forward them to an...
Yep, you nailed it. We accidently figured it out a few days ago. We did not realize the default auto poll was 15 minutes. We would send a test email, wait a few minutes and then assume it would not...
Have an out of town customer recent get five new machines with the LK-110 i-option. They have a fax software that receives faxes and they want them to be printed out on the five machines. The...
Probably about 40-50 total.
Thanks for this info. I will pass along to their IT guy. Seems like the two brothers are in a little family feud. Business inherited from dad. A problem me and my brothers will never have. But then...
Two companies. Each owned by two brothers. Same building and facilities. One wholesale and the other retail and companies must be completely on individual networks.
The mentioned two machine...
I agree 100% but can’t put two Ethernet cards in the machine.
Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700...
I think our tech use a long q-tip with grease on it to reach the gears/shafts
I don't know specifics but I hear a our techs talk about oiling a gear in that exit area.
My son's business associate acquired a Mutoh XpertJet 1641SR having cq problems. Prints have a green hue and some black smudges. I believe the office is just south of Denver. Anyone know of a service...
Thanks for the input and sorry for the delay in responding. We had discussed using the personal version and having each workstation sync with their OneDrive. Their IT is considering this but is...
So there are two flavors of OneDrive. The personal and "enterprise" versions. The personal has a Windows app that will sync you local folder with the cloud. The enterprise version does not have that...
Did not want to revive the old thread so starting a new one.
Recap, we have a customer that has several 8 and 9 series machines that need to scan to OneDrive or Sharepoint. They are currently...
We warranty a lot of stuff through kmbs so at the end if the day, the cost can be recouped.
Ues, that is what our techs are saying. I dont mess with those settings but they did said it seemed backwards from what one would think.
I would not swap out the machine just yet. Mechanically it seems fine. A firmware upgrade would not hurt.
Try using the HP LaserJet CP2020 pcl driver and see what happens. Just tested at my office...
Two more questions. How many people print to this machine? Just to confirm, if you empty tray 1 and make a copy, does it automatically switch to tray two without selecting it?
We first encountered this with one of our local hospitals that was trying to make some port security changes. Our machines would go to sleep, drop off the network and then get blocked when it came...
Solution ID KBA00053555 for the i series but settings apply to the 8 series.
Latest firmware.
Admin Mode
System
Power Supply/Power Save Mode
1. Power Consumption in Sleep Mode = Disabled
2....
What happens exactly when you try to print to tray 2? What size paper is in tray one?
Oh, I understand the convience part and I use Bonjour often too.
Not sure how often it is happening but I would also disable and extend the sleep modes. Somet8mes these 8 series drop off the...
Make sure the paper size is letter and the type is set to plain also. Amazing how many times we miss this. When you do the test in the copy mode, are you manually selecting tray two?