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  1. Replies
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    Re: C550i - changing job priority

    Check this setting.

    Administrator Mode>Security>Restrict User Access>Change Job Priority
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    Multiple Konica randomly printing jibbersih

    About 6 months ago, we got a call about a small Konica 4420 printing hundreds of pages of gibberish. Printed until it ran out of paper. This would continue to happen once every few weeks or so. Did...
  3. Re: Konica auto print of incoming pop email attachements

    New update. We were able to confirm it will print out the POP emails except for the ones it needs to print out.

    They use a program called NovaLink to receive faxes and then forward them to an...
  4. Re: Konica auto print of incoming pop email attachements

    Yep, you nailed it. We accidently figured it out a few days ago. We did not realize the default auto poll was 15 minutes. We would send a test email, wait a few minutes and then assume it would not...
  5. Konica auto print of incoming pop email attachements

    Have an out of town customer recent get five new machines with the LK-110 i-option. They have a fax software that receives faxes and they want them to be printed out on the five machines. The...
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    Re: Slow wifi printing C659

    Probably about 40-50 total.
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    Re: Slow wifi printing C659

    Thanks for this info. I will pass along to their IT guy. Seems like the two brothers are in a little family feud. Business inherited from dad. A problem me and my brothers will never have. But then...
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    Re: Slow wifi printing C659

    Two companies. Each owned by two brothers. Same building and facilities. One wholesale and the other retail and companies must be completely on individual networks.


    The mentioned two machine...
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    Re: Slow wifi printing C659

    I agree 100% but can’t put two Ethernet cards in the machine.
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    Slow wifi printing C659

    Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700...
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    Re: Bizhub 4750i with noisy exit area

    I think our tech use a long q-tip with grease on it to reach the gears/shafts
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    Re: Bizhub 4750i with noisy exit area

    I don't know specifics but I hear a our techs talk about oiling a gear in that exit area.
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    Mutoh service in Denver area

    My son's business associate acquired a Mutoh XpertJet 1641SR having cq problems. Prints have a green hue and some black smudges. I believe the office is just south of Denver. Anyone know of a service...
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    Re: Scan to SharePoint or OneDrive

    Thanks for the input and sorry for the delay in responding. We had discussed using the personal version and having each workstation sync with their OneDrive. Their IT is considering this but is...
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    Re: Scan to SharePoint or OneDrive

    So there are two flavors of OneDrive. The personal and "enterprise" versions. The personal has a Windows app that will sync you local folder with the cloud. The enterprise version does not have that...
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    Scan to SharePoint or OneDrive

    Did not want to revive the old thread so starting a new one.

    Recap, we have a customer that has several 8 and 9 series machines that need to scan to OneDrive or Sharepoint. They are currently...
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    Re: C458 Bonjour and airprint issues

    We warranty a lot of stuff through kmbs so at the end if the day, the cost can be recouped.
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    Re: C458 Bonjour and airprint issues

    Ues, that is what our techs are saying. I dont mess with those settings but they did said it seemed backwards from what one would think.
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    Re: C3350 can print to tray 2 from PC

    I would not swap out the machine just yet. Mechanically it seems fine. A firmware upgrade would not hurt.

    Try using the HP LaserJet CP2020 pcl driver and see what happens. Just tested at my office...
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    Re: C3350 can print to tray 2 from PC

    Two more questions. How many people print to this machine? Just to confirm, if you empty tray 1 and make a copy, does it automatically switch to tray two without selecting it?
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    Re: C458 Bonjour and airprint issues

    We first encountered this with one of our local hospitals that was trying to make some port security changes. Our machines would go to sleep, drop off the network and then get blocked when it came...
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    Re: C458 Bonjour and airprint issues

    Solution ID KBA00053555 for the i series but settings apply to the 8 series.

    Latest firmware.
    Admin Mode
    System
    Power Supply/Power Save Mode

    1. Power Consumption in Sleep Mode = Disabled
    2....
  23. Replies
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    Re: C3350 can print to tray 2 from PC

    What happens exactly when you try to print to tray 2? What size paper is in tray one?
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    Re: C458 Bonjour and airprint issues

    Oh, I understand the convience part and I use Bonjour often too.

    Not sure how often it is happening but I would also disable and extend the sleep modes. Somet8mes these 8 series drop off the...
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    Re: C3350 can print to tray 2 from PC

    Make sure the paper size is letter and the type is set to plain also. Amazing how many times we miss this. When you do the test in the copy mode, are you manually selecting tray two?
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