I've used the FTP method in the past when all else fails and it seems to do the trick. 53373
Type: Posts; User: stan780953
I've used the FTP method in the past when all else fails and it seems to do the trick. 53373
I understand where you are coming from, but from the customer's point of view their last two copiers(4/8 series) were fine so it's all about trying to find a happy medium and let's face it we all...
Thank you for the info - I have tried both but can't get near the output from the 8 series.
Hello,
I have been using the DTP quality setting for some time now on the 4/8 series as a bit of a get out of jail option when customers are complaining about colour matching issues and don't want...
The machines are using genuine toner but I have found out that 2 out of 3 the machines have had second hand IU's fitted for previous faults so this might explain things and the other machine had...
I have replaced a few magenta IU’s on the C277’s lately where the toner collect screw is seized up at the front due to it being jammed solid with toner and in some cases, the gear at the rear of the...
Hi,
Just wondering if anyone has tried using a black drum to replace a colour drum and if this has been reliable in the field. The C450i black drum doesn't fit but a black C250i fits ok with a...
Thanks for the reply. This was one of the first things we checked as it's normally disabled on PDI along with the power consumption in sleep mode. We have seen the same issue on a C250i and at the...
I have installed onto a C450i and awaiting feedback from customer. The machine would intermittently go into sleep mode, the blue light would flash on the side, if you pressed the sub power button or...
Hello,
Has anyone had any experience with the LK-117 i-option, does it work straight out the box or will it need tweaking to work with the customers setup or does anyone have any advise for faxing...
That's great, thanks for the reply.
Hello,
Can anyone tell be the steps to factory reset or format the HDD for the following models please?
Kyocera M6026CDN
Kyocera M2535
Thank you
Hi All,
Is there anyone using an alternative feed/separate roller the common red one used in most KM devices?
Thank you.
Thank you for your reply - I have checked the configuration on the share and everything looks fine, I've even tried creating another share just in case to no avail. It looks like the problem is...
Hello,
Has anyone come across any issue with scan to folder when customers update to mojave? I currently have a customer who has updated and now there C364e will not work.
I have updated the...
Thank you for your help.
I have tried exporting as a PDF and using Print As Image is definitely the way forward, however, the customer wants to print directly from the application but having tried...
Hi All,
When printing CAD drawings from Draftsight to a Konica Minolta C284 it can sometimes take up to 20 minutes before the document will print, the document will spool and leave the queue while...
My first thoughts on this model is that the quality is not as good as the 8 Series, especially when comparing the black gradations. The screen will definitely take a bit of getting used to but...
Thank you to everyone for your replies and Phil.
I have come across three brand new machine recently which are producing grainy prints, first thoughts were there is something wrong with the...
Hi,
Has anyone else seen this issue and had any joy in rectifying?
Hi All,
In the last few days I've seen a lot of machines that have lost the ability to scan to email when configured for direct send using Office365 and the logs displaying 'Login error' even...
I've had the same issue, replaced all sensors and tried the suggestions above to no avail. In the end a DF control board fixed the problem.
Any news on the adapter tool?
Thank you again for your reply.
Every day a school day!!!
When I installed the new machine, I'd uploaded ftp scan locations from a csv file and all the index searches were set to ABC - I then...
Thank you for your reply.
I've tried this but still no scan to me. Am I missing a trick somewhere along the line or should this just work.