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About a month ago I permitted a driver update during the SBS 2011 weekly Microsoft updates. I knew better, but... all havoc ensued after that. I spent an entire Sunday while everyone (~25 people)...

I should've known better. Please don't flagellate me. I updated the CM4540 driver on our Windows Small Business Server via the weekly Microsoft updates. And, since it's the print server, all 25+ of...

I did do a cartridge swap and the problem seems to follow the slot, not the cartridge. The test print came out cyan-tinged this time.

I apologize for not keeping up with the comments, but it's been a whack-a-mole kind of week!.

So, thanks to Chameleon's guidance, I saw where to print from the web interface. That was the good...

This 4730 is a bit, um, "older" than what you might be expecting. It does not natively have the ability to print from a USB.

And neither the CP or JetDirect interfaces have a menu trail similar to...

I did not see what you were referring to (precisely), but would the "installed personalities" have any bearing on this?
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I will absolutely post the config pages, before and after.

And thanks for the info/reminder that I need to reboot after changing the setting.

Okaaaay, so that was 8 man-hours of fruitless troubleshooting!

I eventually had to connect to the printer via USB, and then use the lj4730mfp_fw_utility_46_350_1.exe firmware utility.

After...

We (my boss and I) have ruled out the application insomuch as it prints fine to another HP printer. And, yes, I tried telling my users just to use that one. As it's clear on another side of the...

If I print a color document to printer A, the quality is horrible. Print the same document to printer B quality is awesome.

Now, take awesome color print from printer B, run in it through the...

Ran the PQ test; oddly, the streak only appeared on the first of the 5 pages! That JPEG is of that streak.

Thanks!

The streak (see picture) doesn't happen on every page; rather it seems to be random, maybe just the first page printed after the printer has been idle.

Any suggestions as to what might be causing...

When we acquired our last small company, a Ricoh Aficio 3045 came with it.

It was running fine until the rent-a-bubbas manhandled it during the move.

The device needs some TLC from a...

Gaa! No - I had not seen that it was a post from *2006*, but then again, I was trying to increase my post count, either :-) Just trying to pass-on a lesson learned that updating firmware might not...

I would dearly love to keep my/our money local. Unfortunately, the economy-of-scale that makes our inexpensive extended warranty possible prices it out of reach for our local techs.

We purchased a HP CM4540 through CDW, and then purchased an "extended warranty." We didn't know (or thoroughly check) the maintenance would be third-party.The contract went to Service Net who has...

If you have not already, then do NOT update your printer's firmware! I did, and now I can only user OEM cartridges.Until then, we were very happy with our local Cartridge World franchise.

I will definitely give PARTS NOW a try, thanks!

Well, I would be remiss if I didn't price-out all options. For example, if we discovered it'd be a better value to just call someone out incident-by-incident, then we would do maintenance kits...

I was able to access the admin functions:

Wait until all 3 LEDs were solid, press the STOP button.

admin password is 11454010

I performed a CLEAN DISK, which required me to have firmware...

Found and d/l'd the manual - THANKS!

Now I'm stuck ad numeric admin password to be able to access the Service function...

The boot-up screen stops with "disk check 41%"

All of the instructions I encountered where for other models, ones that have a different button-set (I have no dedicated "menu" key, for example).

This CM4540 has been a PIA since we bought it......

What is the best 3rd party maintenance I can buy for 4540 and 4730 printers - we are in Jacksonville, Florida (ZIP 32256).

My boss and I are very capable of complex tear-down and rebuilds, and we...