KM put out an updated parts bulletin regarding the clutch that drives the transport roller. The clutch comes as an assembly (PN-AAV5R71500). Two techs have installed this updated clutch and fixed...
Type: Posts; User: Speedy
KM put out an updated parts bulletin regarding the clutch that drives the transport roller. The clutch comes as an assembly (PN-AAV5R71500). Two techs have installed this updated clutch and fixed...
KM put out a bulletin about a change in parts for the PC-417 for jamming.
The bulletin # is 13443.
I got the issue resolved. Even though we had the current firmware on the machine, I had to go into service mode and perform "Clear All Data" reenter all the settings and now it works.
I'm having the same issue. Tried all the usual settings but when using Google to connect I get the message, Cannot start Remote Panel Operations, Please contact the Administrator.
I guessing this is...
I have a customer with a BizHub 283 who does a lot of faxing. They can fax to any number except their home office which is a RightFax server.
I have replaced the fax board and the MFP board,...
This is a common problem with this POS! Try cleaning the optics and there is a firmware patch for the scanner. If that doesn't fix the problem, the only thing left is to replace entire scanner.
This...
I have a C364 that we installed yesterday, the problem is when scanning to E-mail I get a login error when the scan setting is "Compact PDF". If I change the setting to "PDF" it works everytime. We...
I had the same problem after changing the fuser on a C550 and both DIMM's on the MFP board were bad. One way to test is to swap them and see if the symptom changes, probably won't power on the touch...
I had the same problem on a C650 every morning and it was the DC Power supply.
Can't get the tray as one assembly but here are the numbers:
Main Tray 4511890000
Tray Extension A0DA890300
Actuator 4511311802
Spring 4511317201
Hope this helps!
The problem is the flimsy cheap clutch in the transfer unit on the door that won't rotate and open the shutter over the IDC sensors.
I replaced the doors on three machines this past week for this...
I had a C650 giving the same code every morning, and it turned out to be the main power supply.
That triangle wheel actuates the rotation sensor, because this fuser uses induction heater instead of a halogen lamp. The sensor lets the machine know the fuser is turning, otherwise it would melt...
Usually it is the ejection drive unit, the bushings wear out and the gears separate. Also the shaft that comes through the frame that provides drive to that unit, runs through a white bushing that...
Just to add to the notes, I have had the firmware on the CF card get trashed from the power going off and on in the building the machine is located in, this is also on the BH 751.
There is a special firmware version GDQ J8 that is to reset corrupt data on the NVRAM, I would try that first before ordering a new NVRAM. If it doesn't work it didn't cost anything.
Speedy
I had the same model do this to me no long after changing the transfer belt. It would do this when printing or copying. Turns out it was some kind of a problem with the transfer belt, I replaced it...
This is to confirm the Yellow IU had been replaced 3 times prior to changing the HV1. I also find it interesting that I only get a P code and not a C code telling me the T/C ratio is out of wack....
Thanks for the input. The hopper assembly had been replaced and I did check the shutter and it was opening. Interesting discovery, the waste bottle was heavy with starter on the left side of the...
I have a KM C451 that won't add yellow toner, so far have replaced MC board and sub hopper assembly. I know toner add to sub hopper is working because if you empty it the hopper will refill the sub...
The part number for the fuser connector is 1155-6817-01.
I hope this is the correct number for machine side connector is 1155-6815-02, the picture isn't real clear if this is it, but I do know some...
I have had this problem and usually it is a bias problem on the developer unit. Make sure you have good contact on the front and rear of the developer unit. You can ohm it with a meter to the contact...
Are you needing the part numbers? I have had to replace these before and I recommend also replacing the connector on the fuser. You can't order just the connector, it comes with the harness.
I had this problem a few days ago, check behind the cassette for paper. I had a short piece in the coupler for paper lift.
This feeder is also bad about the PWB-A and or the EPROM or both in this model feeder. Seems the diodes that protect the chips from braking current weren't big enough and would damage or smoke the...